Assistant Membership Director

Job Summary

Our mission is to help as many people as possible achieve the benefits of a healthy lifestyle. To fulfill this mission, we will create a nationwide network of sports clubs, offering our members the widest range of amenities and the friendliest service at an affordable price. To carry out this mission we are searching for stand out candidates to grow within our organization who align with our vision. I am here to guide you to the path of success with the tools, skill set, talent and energy within the industry's leading organization. If you have the passion for fitness, enjoy helping others and are looking to improve your lifestyle, then you can be the perfect candidate in our district.

Job Description:

The Manager in Training (MIT) position is a leadership role who is responsible for the club's overall production and weekend success. This candidate will assist a Senior General Manager to ensure that the club meets or exceeds financial goals as well as training and directing all club employees. This role is a temporary training position to prepare our future General Managers. The Senior General Manager will evaluate this candidate's growth on a weekly and monthly basis with the District Vice President, specifically on the leadership qualities one must possess in the position, performance, as well as the ability to adapt to our culture and business plan. Based on this candidate influence and performance, one can expect to step into a General Manager role as soon as three months but no longer than 12 months. This is an appointed role for internal and external candidates with high potential. Once in the role, we will expect this candidate's continued support with company initiatives to help generate new sales leads for continued membership growth as well as "running the play" without hesitation or alteration.

Responsibilities and Duties

• Set productivity goals through "VCLASS" to achieve weekly, monthly, and yearly objectives.
• Focus on daily key performance indicators to drive profitability.
• Weekend percentages on goal no less than the company's waterline.
• Achieve 50% or higher health club membership closing ratio.
• Assist the Senior GM with development of weekly game plans to ensure revenue is 10% v. SMLY and LM bankable gross/eft.
• Generate sales reports and understand critical numbers to impact your business.
• Daily review and report to Sr. GM in areas of concern through reading the clubs dashboard.
• Recruit, interview, hire, train, motivate, direct, coach and regularly evaluate all club staff.
• Be actively involved in our community outreach program and ensuring club participation.
• Knowledge on corporate wellness programs and how companies of any size can benefit from such investments.
• Exceptional internal marketing and relationship building through our "gym orphan" program as well as assisting members with their concerns.
• Excellent supervisory, interpersonal communication, and time management skill.
• Knowledge of standard office procedures and computer software.
• Ability to effectively multi-task with tight deadlines both independently and within a team environment.
• Ability to make decisions easily and quickly/Be a proactive leader, never reactive.
• Ability to adapt and excel in an ever-changing environment with the ability to sets goals, track progress, and strives for growth based on those changes.
• Ability to effectively build teams.
• Excellent verbal and written communication skills with the ability to utilize new techniques and ideas.
• Decision making, problem solving, strategic planning, and data analysis skills.
• Experience interviewing and hiring department managers and front-line team members.
• Demonstrate a positive attitude and ensure all departments are providing the highest level of customer service, cleanliness by our club pride practice and financial performance.
• Embrace the role of "The Mayor" your health club, by greeting members, cultivating relationships, and encouraging connectivity providing a welcoming environment for all members and guests.
• Strong external relationships with local business owners and management.
• Constant inspection to make certain the club meets all company standards for the "Perfect Product" in cleanliness, maintenance, organized and well-maintained appearance.
• Coach sales process daily with sales associates.
• Ability to identify and problem solve, set expectations, goals, and delegate tasks.
• Ability to effectively communicate expectations to staff and create a winning culture.
• Possess excellent time management, organizational and follow-up skills.
• Must be enthusiastic, energetic, personable, and friendly as well as passionate.

Qualifications and Skills

• Qualified candidates must have proven leadership ability in an educational, fitness or professional settings with 2 plus years of management experience in a customer service or sales.
• Previous sales experience required
• Management experience required.
• Advertising, hospitality, or marketing experience preferred.
• Strong professional presentation, technical ability and relationship building.
• Excellent trainer and motivator.
• Ideal candidate will be passionate, knowledgeable, and have a personal commitment to health and wellness.
• College education preferred.

COMPENSATION AND BENEFITS:

• Salary
• Commissions
• Bonus opportunities
• Promotion/Growth opportunities within three months
• Evening and weekend hours are required.
• Position is full-time (This position requires 50 hours worked each week.)
• Complimentary membership
• Medical insurance after 90

Job Type: Full-time

Pay: $54,382.00 - $69,485.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• Pawtucket, RI 02860 (Required)

Ability to Relocate:

• Pawtucket, RI 02860: Relocate before starting work (Required)

Work Location: In person

Salary : $54,382 - $69,485