What are the responsibilities and job description for the Licensed Insurance Agent( Arreola Insurance) position at LA Insurance?
About L.A. Insurance
L.A. Insurance is one of the largest independent insurance brokerages. We compare rates and coverage options from multiple insurers, giving our customers a complete picture of options, prices, and available coverage plans.
We are understanding, helpful, patient, and personal. Our customers' confidence and peace of mind always come first. We reward hard work, promote from within and offer excellent training and career development for our employees.
We offer competitive pay and generous benefits, including paid time off, paid holidays, health insurance options and retirement participation.
About The Role
The Licensed Insurance Agent - Del Rio, TX is responsible for activities related to strengthening customer relationships through excellent service and client education relative to insurance needs. The goal is to sell products, improve client retention and promote additional product offerings.
What You Will Do
- Communicating and building positive relationships with customers and business associates.
- Answer incoming telephone calls and connect customers with insurance products that fit their needs.
- Supports business by offering property and auto insurance tailored to our customers' unique needs.
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Upselling products and services.
- Shares expertise of our products and services to our customers to ensure appropriate insurance coverage.
- Represents the company in an ethical, professional, and positive manner and complies with all company policies and procedures.
- Under the direction of department leadership, supports quality improvement initiatives to support exemplary client satisfaction.
- Maintains and generates report as requested by management.
- Provides active listening to quickly resolve escalated issues supporting an enhanced customer experience and minimizing controllable disenrollment.
- Tracks and documents all customer interactions, analyzing associated data.
- Inbound and Outbound outreach to existing customers enhancing the customer experience.
- Maintains a thorough understanding of what L.A. Insurance provides to our customers and other agency / regulatory requirements.
- Daily housekeeping of agency. Includes dusting, vacuuming, and thoroughly cleaning the restroom(s).
- Performs other duties as assigned.
Qualifications
Physical Demands
This position requires a flexible work schedule, availability of overtime during surges in workload, strong organizational skill and coordination skills, ability to work independently, quick learner, team player, proactive, goal-oriented, excellent communication, strong writing and analytical skills, and advanced computer skills.
L.A. Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This job description does not list all the duties of the job. Senior Executives may ask you to perform other duties as needed. L.A. Insurance has the right to revise this job description at any time, for any reason.
The pay range for this role is :
50,000 - 100,000 USD per year(TX-030 Del Rio)
PI256497158
Salary : $50,000 - $100,000