What are the responsibilities and job description for the Customer Service Associate position at La Lomita Inc?
Job Summary
The Customer Service Associate is a part-time position responsible for providing exceptional service, maintaining a clean and customer-friendly environment, stocking and merchandising products, and operating the register.
Duties and Responsibilities
- Provide professional and friendly assistance to customers, vendors, and other associates.
- Operate cash register to ring sales.
- Perform basic math functions to collect payments, make accurate change, and maintain an accurate cash drawer.
- Card customers for all age-restricted products.
- Perform regular cleaning activities to keep the store clean and orderly, including bathrooms and fuel dispensers.
- Follow all company policies and established procedures in the store's operation and comply with state and federal laws on alcohol, tobacco, and lottery sales.
- Participate in stocking of items and marketing promotion efforts.
Incentives/Benefits
- Flexible work schedules.
- Exceptional training.
- Competitive pay.
- Career advancement and development opportunities.
- 401(k) with a competitive company match.
Requirements
Qualifications
- Experience with professional cash handling procedures.
- Experience in a convenience store and/or food service environments.
- Basic computer knowledge.
- Possess a Texas Alcohol Beverage Commission card to sell alcohol.
Competencies
- Comfortable in a fast-moving environment.
- Ability to follow instructions and procedures.
- Excellent customer service and interpersonal skills.
- High energy and strong work ethic.
Education
- High school diploma or equivalent.
This job description is intended to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.
