What are the responsibilities and job description for the Sandwich Associate position at La Madeleine?
A "Sandwich Associate" at La Madeleine is primarily responsible for assembling and preparing high-quality sandwiches according to established recipes, ensuring proper food handling and presentation, while maintaining a positive customer service attitude within the fast-paced environment of a French bakery-cafe, adhering to La Madeleine's standards for quality and guest experience.
Key Responsibilities:
- Sandwich Preparation:
- Accurately assemble sandwiches following La Madeleine's recipes, including selecting fresh ingredients, spreading spreads, adding proteins, and layering vegetables.
- Maintain proper portion control to ensure consistency in each sandwich.
- Ensure all ingredients are fresh and meet quality standards.
- Properly grill, toast, or warm bread as needed.
- Customer Service:
- Greet customers with a friendly and welcoming demeanor.
- Take orders accurately and efficiently, addressing any customer questions about the menu.
- Prepare sandwiches to order with attention to detail and customization requests.
- Present sandwiches professionally and with a smile.
- Food Handling and Sanitation:
- Adhere to all food safety guidelines, including proper hand washing, glove usage, and temperature monitoring.
- Maintain cleanliness of work stations, equipment, and surrounding areas.
- Properly store ingredients and follow rotation procedures.
- Operational Support:
- Stock sandwich station with fresh ingredients as needed.
- Follow opening and closing procedures, including prepping ingredients and cleaning up.
- Assist with other tasks as assigned by the manager, such as helping with side dishes or beverage preparation.
Skills and Qualifications:
- Excellent customer service skills with the ability to interact positively with guests.
- Basic food handling knowledge and understanding of food safety practices.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and commitment to quality standards.
- Ability to work as part of a team and follow instruction
