Pre-Delivery Jr. Coordinator

Description

La Mesa RV – A family owned and operated company, La Mesa RV was founded in 1972. Our original location was in La Mesa, California. We have recently relocated to Phoenix, AZ. Our business philosophy is: “Customers and Employees are the most important people in the world.” Putting this belief into practice has enabled James K, our founder to guide LMRV on a path of growth and prosperity. LMRV has grown over the years to become one of the largest multi-location RV dealerships in the world and is recognized as a leader in the industry.

Apply to LMRV!! We offer a lot of room to grow internally!

LMRV is currently hiring for a Pre-Delivery Jr. Coordinator for our growing team. The ideal candidate has excellent customer service abilities, strong administrative skills and is reliable and highly organized.

SUMMARY: Assists Pre- Delivery team in all facets of Pre-Delivery processes including but not limited to Orientations, Lot Porters, Pre-Delivery Technicians while helping to achieve WOW delivery experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with all check-ins, reconditioning and delivery of all inventory, while maintaining the Recon tracking log and Sales Tub report.
• Inspect all vehicles all new factory deliveries to complete Stage 1 PDI process, while noting on DAR damage, cosmetics, missing items, or warranty repairs needed.
• Immediately notify Pre-Delivery Manager of all major damage or repairs prior to accepting vehicles into inventory.
• Stock in units into DMS, add bar code labels or window pricing if necessary.
• Tracks and maintains a log of all work in process
• Contact and schedule all new sale customers with 24 hours of receiving Due Bills, review and all PDI, SFD and repair list for accuracy.
• Tracks and updates Recon log or Tub report regarding sublet units.
• Assist with moves into the shop or delivery areas as necessary.
• Greet and escort customers, assist with warranty registrations, Due Bill maintenance and accuracy,
• Assist with all policy and procedures, including proper coach identification, R.O., Tub and tracking log maintenance.
• Ensure all mileage has been verified and that TRP is on unit prior to customer taking delivery.
• Review new Delivery Folder with customer and explain helpful information provided.
• Ensure all warranty registration paperwork is submitted immediately after orientation.
• Ensure all money is collected for any customer pay work done during preparation of unit.
• Maintain a positive personality while dealing fairly and diligently with all departments and customers.
• Escort customer after orientation to F & I to complete remaining paperwork and once paperwork is completed escort customer to their new unit and release.
• Follow up with customer prior to their leaving the lot to make sure they received a WOW experience.
• Other duties assigned by the Pre-Delivery Manager or Sales Management team.

Qualifications

REQUIREMENTS:

• Pre-employment screenings including background and drug test
• Strong organizational skills.
• Ability to work in a fast-paced environment.
• Excellent organizational, interpersonal, communication, and customer service skills

If you are looking for a role within a GROWING industry and a company that offers a family focused, FUN corporate culture, competitive pay, healthcare coverage, 401K, PTO and so much more then APPLY TODAY to learn more!!

Come join our FAMILY - where our core values are: Fun, Attitude, Make their day, Integrity, Listen and qualitY

Please take a look at our website: https://www.lamesarv.com/

La Mesa RV and affiliated companies are an Equal Opportunity Employer that strives to provide an inclusive work environment through the diverse talents of our team. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.