What are the responsibilities and job description for the Front Desk Coordinator position at La Paz Optometric Center?
Front Desk Coordinator Needed
Do you have a way of making people feel at ease and comfortable, even if you don’t know them? Our busy Eye Care practice needs a reliable and compassionate team professional to help us give our patients a 5-star experience all the time, every time. Our team needs an individual that is ready to develop a career in healthcare with stability.
NO Experience Needed:
Prior medical office or eyecare experience is a plus, but certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning to the La Paz Optometric Center Exceptional Standard of Care!
How will you make a difference?
You will have the incredible honor to set the stage for each patient’s appointment. When our patients walk in, you will be the first person they see to reassure them they have made the right decision in choosing our practice, it really changes their day! Not only that, but it sets the expectation for the appointment and lets our patients know their appointment will go as smoothly as possible, allowing the patient to be receptive to our recommendations.
Some of your duties will include:
- Making sure patients feel welcome as soon as they walk in the door
- Pleasantly answering questions and making appointments for existing and potential clients
- Reviewing and organizing patient medical charts for accuracy and authenticity
- Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients (some re-engagement required)
- Assisting in opening and closing the office
- Understanding and respecting patient privacy laws
- Consistent cross-training for optimal career growth
If you want a career where you can literally help the people in your community have better lives, this is the job for you.
If these sound like you, please apply!
-You are comfortable with technology and open to learning new applications and software; you’ll harness the tools around you to make your job as easy or effortless as possible.
-Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.
-You’re known for doing what you say you’re going to do; your reputation for honesty and integrity is legendary.
-You love to see other people happy and thriving, and you’ll do whatever you can to help them get there. You are uncomfortable when you hear “That’s not my job/responsibility”.
-You can get along great with anybody, are full of energy and people feel charged up just being around you.
-You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.
- You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.
About Us
La Paz Optometric Center is an established Eye Care practice in Laguna Hills. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat.
We Offer (upon eligibility):
- Healthcare, Dental and Vision Benefits
- PTO and Paid Holidays
- Bonus, Raises, and Retirement Plans
- An uplifting and vibrant work environment
If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We value your time, so we’ll be back in touch with you very quickly.