CLERK

Description

POSITION SUMMARY
A Health Information Management (HIM) Clerk in an administrative role plays a critical part in the maintenance, organization, and secure handling of patient health information. The position ensures that medical records are accurate, up-to-date, and accessible, in accordance with legal, regulatory, and ethical standards.

CORE FUNCTIONS
1. Organizing, maintaining, and updating patient health records (both electronic and paper-based).

2. Ensuring that records are filed properly and accessible when needed by authorized personnel.

3. Reviewing records for accuracy, completeness, and compliance with healthcare regulations.

4. Retrieving and delivering patient medical records to authorized healthcare providers, departments, or external organizations (such as insurance companies).

5. Ensuring that records are filed and archived in accordance with organizational policies and regulatory standards.

6. Managing both physical and digital files efficiently to ensure timely access when needed.

7. Supporting administrative tasks such as scheduling, office organization, and handling office communications.

8. Assisting with other clerical duties that help support the overall healthcare facility’s operations.

9. Maintaining strict confidentiality and security of patient records in accordance with privacy regulations (e.g., HIPAA).

10. Ensuring that records are accessible only to authorized medical and administrative staff.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS
Able to stand, walk, bend, squat, reach, and stretch frequently.
Possess physical agility and adequate reaction time to respond quickly and appropriately to department needs.
Needs adequate hearing and visual acuity, including adequate color vision.
Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects.
May be required to lift up to 50 pounds.
Must use standard precautions due to threat of exposure to blood and bodily fluids.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require periodic use of personal computer.

Qualifications

MINIMUM QUALIFICATIONS
High school/ GED or equivalent. Strong organizational skills, attention to detail, communication skills (including phone etiquette), and proficiency in office software, faxing, and health information systems. Ability to handle confidential information, multitask effectively, and maintain a professional demeanor when interacting with patients and medical staff.

PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.