What are the responsibilities and job description for the Host position at La Perla Del Mar?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. This role requires excellent customer service skills, a passion for hospitality, and the ability to communicate effectively with both guests and staff.
Duties
- Greet guests as they arrive and provide a warm welcome.
- Manage reservations and seating arrangements efficiently.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations.
- Assist guests with inquiries and ensure their needs are met throughout their visit.
- Maintain cleanliness and organization of the host/host area.
- Collaborate with servers and kitchen staff to ensure timely service.
- Utilize POS systems for managing guest orders and payments when necessary.
- Uphold high standards of customer service to enhance guest satisfaction.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Excellent phone etiquette for handling reservations and inquiries.
- Previous experience in food service or restaurant environments is preferred.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Effective communication skills to interact positively with guests and team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A passion for hospitality and helping others enjoy their dining experience.
Join us in creating memorable experiences for our guests!
Job Type: Part-time
Pay: $19.53 - $20.30 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Downey, CA 90242 (Required)
Ability to Relocate:
- Downey, CA 90242: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $20
