What are the responsibilities and job description for the Host position at La Pizzeria at Cucina Rustica?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent communication skills and a passion for customer service, as you will be responsible for managing guest relations and providing exceptional guest services.
Duties
- Greet guests as they arrive, ensuring a friendly and welcoming atmosphere.
- Manage reservations and seating arrangements efficiently to optimize flow and minimize wait times.
- Assist guests with inquiries about menu items, specials, and restaurant policies.
- Maintain cleanliness and organization of the front-of-house area, including the waiting area and host stand.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Handle guest complaints or concerns with professionalism, striving to resolve issues promptly.
- Utilize POS systems to manage reservations and track guest preferences when applicable.
Qualifications
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Strong communication skills with the ability to engage effectively with guests and team members.
- Excellent customer service skills with a focus on enhancing guest relations.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Knowledge of food service operations is a plus, along with familiarity with POS systems.
- A positive attitude and willingness to help others are essential for success in this role.
Join our team as a Host/Host where your dedication to guest services will shine!
Job Types: Full-time, Part-time, Seasonal
Pay: $12.00 - $14.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $12 - $14