What are the responsibilities and job description for the Medical Receptionist/Front Desk position at La Plata Family Medicine?
Join Our Dynamic Team at La Plata Family Medicine!
We are seeking a compassionate and dedicated Medical Receptionist-Front Desk to join our dynamic team. This role is pivotal in managing patient communication and providing essential administrative support across various departments. If you thrive in a fast-paced environment and are passionate about patient care, we would love to hear from you.
Responsibilities
- Greet and assist patients, ensuring a friendly and efficient check-in and check-out process.
- Verify patient information and ensure accurate entry into the electronic medical records system.
- Schedule appointments and maintain patient flow for smooth workflow between Front Office and Clinical staff.
- Handle incoming telephone calls and patient inquiries with professionalism and courtesy.
- Properly route incoming telephone calls and patient inquiries.
- Use the practice software and/or EHR to perform administrative tasks.
- Ensure patient confidentiality and adhere to privacy policies including HIPAA and PHI regulations.
- Use knowledge of policies and procedures to assist patients.
- Assist with billing, payment, and insurance procedures.
- Prepare and process patient forms and documentation.
- Perform opening and closing duties of the office as scheduled.
Qualifications
- High School Diploma or Equivalent.
- Excellent customer service skills with a friendly and professional demeanor.
- Strong communication, math, and computer skills.
- Ability to work unsupervised and in a busy, often stressful environment.
- Flexibility to work as part of a team and adapt to changing situations.
- Neat appearance and courteous behavior.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a busy medical environment, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Free flu shots
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Medical Specialty:
- Pediatrics
- Primary Care
Schedule:
- 5x8
- 8 hour shift
- Monday to Friday
- Overtime
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Location:
- Durango, CO 81303 (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Durango, CO 81303 (Required)
Ability to Relocate:
- Durango, CO 81303: Relocate before starting work (Required)
Work Location: In person
Salary : $19