What are the responsibilities and job description for the Server position at La Popular?
Be a part of something exciting.
La Popular is a new chef-driven concept making its US debut from one of the top gastronomic epicenters of the world, Mexico City. With plans to expand throughout the United States starting with its first opening in Roseville, CA in November 2022, followed by Las Vegas, NV and Austin, TX and 2 more locations in 2023. La Popular's authentic Mexican cuisine will take its team and guests on a thrilling culinary adventure.
Our values driven culture is full of passionate people serving those hungry to discover something new. Many of our guests are joining us for the items they crave or offerings they wish to explore. Our aim is to attract and hire talent that provides an enthusiastic experience for all our guests while being a great coworker for their teammates. With this new concept, our goal is to make people feel good and alive. If this sounds like you, keep reading!
If you have good Energy with the positive power of infectious enthusiasm....
If you have a sense of Discovery dedicated to learning, remaining curious, exploring and passion...
If you have a sense of Community and are committed to genuine connections with everyone you meet...
Then this is your home!
The Perks!
- Competitive wages
- Weekly Pay
- Fun & Fast Paced Environment
- Company contests that include experiential trips to exciting beverage and food destinations
- Employee Assistance Program - focusing on mental health providing licensed counseling, community support and much more. Available for all team members and their families
- Huge Growth and Development Opportunities- Over 65% of our team is promoted from within.
- Employee Discounts
Purpose of the Position
Greet all guests with personal style and provide personable, helpful and efficient food service while maintaining a high level of contribution to the restaurant. This is a non-exempt position that reports directly to the General Manager and indirectly to others in management.
Essential Job Functions
- Outgoing personality
- Passion for the brand
- Positive Attitude
- Consistent attendance and punctuality
- Compliance with employee handbook and training manuals
- Strong communications skills and being able to interact with Kitchen and FOH operations
- Ability to work successfully in a fast-paced environment
- Ability to effectively work and organize an expo/QSR screen; have a sense of urgency
- Assist, prepare and package take-out orders
- Ability to utilize a tray to deliver beverages
- Attend to the needs of all guests in a professional, expeditious and courteous manner
- Efficiently operate the point-of-sale (POS) system
- Maintain a thorough knowledge of all menu and bar items in order to respond accurately to guests' inquiries
- Prepare and serve beverages according to time and quality standards
- Know all table and bar seat numbers and deliver food orders
- Execute proper food and drink placement at all tables
- Bus, manicure and sanitize tables throughout the restaurant
- Polish and roll silverware
- Transport plates, bowls and glasses from Dish station to the cooks line
- Replenish condiments, as needed, such as straws, napkins, ice
- Maintain, sanitize and restock the expeditor and wait stations; take out trash
- Assist in seating guests and answering the telephone, as needed
- Perform appropriate opening and closing duties, such as cleaning and food prep
- Observe state and federal laws regarding the service of alcohol
- Maintain cleanliness of our restrooms periodically
- Observe all state and local safety regulations
Qualifications
- At least 18 years of age
- RBS/ Alcohol Awareness Card
- Food Handler Safety Training Card
Equipment Used
- Point-of-Sale system
- Assorted knives, scissors
- Coffee/Tea/Espresso Machines, if applicable
- Assorted china and flatware
- Yelp waitlist or One Dine App
- Tray to carry beverages
- QSR/Expo Screen
- Phones
Physical Demands and Work Environment
Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot and/or physically demanding.
Contingency
This job is contingent upon submission of proof of full vaccination against COVID-19, specifically that you are 14 days past receipt of the second shot of a two shot vaccine or 14 days past receipt of a single dose vaccine. Please complete the Vaccination Attestation Form in SuccessFactors within three days of your first day of employment or contact Alma Sierra in the event you are seeking an accommodation with respect to this requirement for medical or religious reasons.
This position is at-will. Servers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, La Popular has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with La Popular. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.