What are the responsibilities and job description for the Info Systems Tech Level 1 position at La Posada at Pusch Ridge, LLC?
Join Our Team as an Info Systems Tech Level 1 at La Posada at Pusch Ridge!
Are you ready to be part of something extraordinary? La Posada at Pusch Ridge, a brand-new, sophisticated, and elegant senior living community in Oro Valley, AZ, is seeking a full-time Info Systems Tech Level 1 to join our team. As a critical member of this innovative community, you will play an integral role in ensuring smooth IT operations that directly support the success of our residents and staff.
Why Join La Posada at Pusch Ridge?
When you join our team, you become part of a vibrant and collaborative environment where employees are valued and supported. We offer:
- Competitive pay
- Paid Time Off (PTO)
- 401(k) with company match
- Excellent health insurance
- A mileage incentive program for employees living over 15 miles away
What We’re Looking For:
We are seeking a dedicated professional who:
- Is passionate about building quality relationships, delivering excellence, and upholding integrity.
- Demonstrates compassion and respect for seniors.
- Excels at attention to detail and prioritization, thriving in a collaborative team environment.
What You’ll Do:
As the Info Systems Tech Level 1, you will:
- Provide installation, support, and maintenance of PC, Mac, Android, and iOS devices and peripherals.
- Configure and troubleshoot basic networking and wireless configurations.
- Install and troubleshoot consumer A/V equipment, smart home devices, and streaming devices.
- Meet reasonable timeframes for problem resolution.
- Document tickets and updates in the incident management system.
- Perform other duties as assigned.
Competencies:
We are looking for someone who demonstrates:
- Strong written and verbal communication skills.
- Excellent organizational and problem-solving abilities.
- Deductive reasoning and logical thinking.
- Self-motivation and initiative.
- Confidentiality and the ability to protect sensitive data.
- Collaboration and team support.
Skills and Qualifications:
Education:
- Minimum: High School Diploma
- Optional: Some college or technical training
Experience:
- Basic computer and networking skills (installation, troubleshooting)
- 1 year of computer technician experience
Additional Requirements:
- Ability to self-research and become proficient with new systems and tools.
- Knowledge of computer hardware, software, printers and peripherals.
- Knowledge of network hardware.
- Ability to accurately type 25 WPM
- Knowledge of desktop and mobile operating systems.
- Work hours require flexibility, with some after-hours support as needed.
- Ability to complete tasks and solve problems independently as well as in teams.
- Must be able to climb ladders
- Must be able to distinguish colors
- Must be able to see small and very small objects in detail
- Must be able to operate power and hand tools and test equipment
- Must possess fine motor skills to be able to touch, feel and manipulate small objects and wires
This is your opportunity to join a community where your contributions truly matter. As the Info Systems Tech Level 1, your work will enhance the lives of our residents while shaping the success of a one-of-a-kind senior living experience.
