What are the responsibilities and job description for the Hotel Front Desk Full Time Swing Shift position at La Quinta Inn and Suites Boise Towne Square?
Do you enjoy working with the public; meeting people from all over the world and hearing their stories? Are you looking for an employer who has an amazing group of people who work together as a team? La Quinta Boise Towne Square is looking for a positive, energetic person to join our front desk staff.
Looking for a new front desk agent. We have either 1 full time position or 2 part time positions open. Must be able to work weekends and holidays. Looking for someone to work the shifts 3p-10p.
OVERALL RESPONSIBILITIES
- Register guests and assign rooms, accommodating special requests.
- Check guests out efficiently.
- Assist in pre-registration and blocking of reservations.
- Comply with all cash handling, credit card policies and procedures.
- Complete daily checklist tasks.
- Keep front desk and lobby area clean and presentable for guests.
- Practice positive guest relations by demonstrating Western States Lodging & Management hospitality and service standards.
- Be knowledgeable of all brand specific front desk requirements and current promotions.
- Be knowledgeable and capable of operating current brand property management system.
- Other duties as assigned by your supervisor.
- Ensure hotel loss prevention policies are executed and enforced.
- Act as Manager on Duty to ensure guest complaint resolution when needed.
- Audit guest accounts to ensure that room rates and market codes are correct and congruent.
- Audit group accounts to ensure that postings to these accounts are in accordance with the sales contract.
- Post room and tax to all active guest accounts when necessary.
- Run all computer reports necessary to complete accounting documents.
- Post and collect payment for all Brightside Market items correctly as needed.
JOB QUALIFICATIONS
- Ability to verbally communicate effectively with guests and co-workers.
- Pushing, pulling, bending, stooping, upward reaching.
- Prolonged periods of standing and/or walking. *Please note this is a standing position and will be required to stand and move during your entire scheduled shift.
- Some exposure to cleaning chemicals.
- Smile and provide a pleasant place for our guests.
- Computer skills are a plus.
Job Type: Full-time
Pay: $15.50 - $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Ability to Commute:
- Boise, ID 83704 (Required)
Work Location: In person
Salary : $16 - $17
