What are the responsibilities and job description for the Hotel Front Desk Agent position at La Quinta Inn Austin North?
Job Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Perform guest check-ins and check-outs efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Handle reservations and cancellations with accuracy
- Provide information about hotel services, facilities, and local attractions
- Process payments and maintain guest accounts
- Stock and Clean the Market
Qualifications:
- Previous experience in hospitality or front desk operations preferred but not required
- Strong communication and interpersonal skills
- Excellent phone etiquette
- Ability to multitask in a fast-paced environment
- Proficiency in hospitality management software is a plus
- Multilingual or bilingual proficiency is preferred but not required
Pay based on experience
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: $14.50 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Rotating weekends
Ability to Relocate:
- Austin, TX 78752: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16