What are the responsibilities and job description for the Front Desk/Night Auditor position at La Quinta Inn & Suites by Wyndham - Marble Falls...?
Supervisor: General Manager
Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.
Audits, balances, and reports on the various areas of the hotel to provide accurate and timely financial information on the hotel’s operational performance for the day. Oversees front office/front desk operations during the overnight shift.
· Checks front office accounting records for accuracy and compiles information for the hotel’s financial records.
· Tracks room revenues, occupancy percentages, and other front office operating statistics.
· Prepares summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day.
· Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
· Verifies all account postings and balances.
· Summarizes results of operations and prepares reports for management.
· Performs duties of the Front Desk Agent.
· Performs other duties as assigned.
Job Types: Full-time, Part-time
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Required)
Shift availability:
- Overnight Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Marble Falls, TX 78654: Relocate before starting work (Required)
Work Location: In person
Salary : $16