What are the responsibilities and job description for the General Manager position at La Quinta Inn & Suites -- Fowler, CA?
Job Description
Job Description
We are seeking a General Manager to lead our dedicated team at the La Quinta Inn & Suites in Fowler, CA. Join us in our mission to provide exceptional hospitality experiences that exceed guest expectations. As a key player in our organization, you'll oversee daily operations, ensuring top-notch service while fostering a positive work environment. Your leadership will drive our commitment to excellence and customer satisfaction. Passion for the hospitality industry and a knack for team motivation are essential. If you're ready to make a significant impact and grow with a dynamic company, this opportunity offers a competitive salary and room for advancement. Join us and be part of something special.
Compensation : 60,000 yearly
Responsibilities :
Manage all hotel departments (front desk, housekeeping, maintenance, food & beverage) to ensure smooth operations and profitability.
Develop and manage the hotel’s annual budget, monitor financial performance, and implement revenue growth strategies.
Lead, motivate, and train staff, ensuring a positive work environment and excellent service delivery.
Ensure guest satisfaction by addressing concerns, monitoring feedback, and maintaining high-quality standards.
Develop and execute marketing strategies to increase visibility and attract new guests.
Ensure compliance with all local, state, and federal regulations, including health and safety laws.
Maintain operational efficiency through regular inspections, staff coaching, and performance evaluations.
Other duties as assigned by supervisor or management
Qualifications :
Minimum of 3-5 years of hotel management experience, preferably in a branded select-service hotel such as La Quinta Inn & Suites.
Experience working closely with owners and PIPs / Renovations.
Proven track record of success in managing hotel operations, including front desk, housekeeping, maintenance, and food & beverage services.
Strong leadership skills with the ability to motivate, coach, and develop a diverse team.
Ability to foster a positive work culture and maintain high employee satisfaction.
Solid understanding of budgeting, financial reporting, and cost control.
Experience with revenue management, including pricing strategies, occupancy optimization, and forecasting.
Strong ability to monitor and analyze financial performance, identify trends, and make data-driven decisions.
Commitment to providing excellent guest service and resolving issues quickly and effectively.
Knowledge of guest satisfaction metrics (e.g., surveys, TripAdvisor) and strategies to improve ratings.
Ensure the hotel maintains La Quinta’s brand standards for service, cleanliness, and guest experience.
Experience developing and implementing local sales and marketing strategies to drive occupancy and revenue.
Ability to understand and leverage the hotel’s market segments and competition.
Familiarity with online travel agencies (OTAs), direct sales efforts, and promotional campaigns.
In-depth knowledge of local, state, and federal regulations related to hotel operations, including OSHA, EEOC, and health & safety laws.
Experience in ensuring compliance with brand standards, quality assurance reviews, and franchise audits.
Proficiency with hotel management software (e.g., Synxis or similar systems).
Comfortable using Microsoft Office Suite (Excel, Word, PowerPoint) and other business management tools.
Excellent verbal and written communication skills, with the ability to interact effectively with employees, guests, and corporate management.
Ability to resolve conflicts and maintain a calm, professional demeanor in challenging situations.
Ability to work flexible hours, including nights, weekends, and holidays, as needed.
Strong organizational skills and attention to detail.
Must be able to lift or carry items up to 25 lbs and perform basic physical tasks as needed for hotel operations.
About Company
Our vision is to positively impact and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.
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