What are the responsibilities and job description for the Head Housekeeper position at La Quinta Inn & Suites - Gurnee?
Summary:
The Housekeeping Supervisor is responsible for planning, organizing, staffing, directing, co-ordination, reporting, budgeting and physical management of the housekeeping department's employees and equipment in a way that maximum cleanliness and order throughout the building and laundry services for facility linen are maintained.
Job Requirements:
* Must be physically and mentally capable of performing routine job duties. Good administrative, leadership, managerial, organizational, planning, and interpersonal skills. Be personable with guests, families and staff in a professional and co-operative manner. Must have compassion, tolerance and understanding for the guests.
* Must be able to lift, push, pull, move equipment, supplies etc. in excess of fifty (50) pounds as required.
Main Duties:
* Support the facility's philosophy of care and strive to achieve its goal and objectives.
* Develop job descriptions and orientation checklist for the housekeeping and laundry staffs which are submitted to the Administrator for approval.
* Update and correct personnel policies pertaining to the housekeeping and laundry staffs and submit to the Administrator for approval.
* Obtain staff by recruiting, interviewing, and verifying references in order to employ the number and kinds of personnel needed.
* Decide and propose the the staffing needs and organization of the housekeeping and laundry departments and submit to the Administrator for approval.
* Supervise scheduling of sufficient staff to ensure uninterrupted service to the facility and residents at all times.
* Ascertain that each employee in the housekeeping and laundry departments are aware of the lines of authority and exercise disciplinary action or termination when necessary and provide appropriate documentation in the employee's personnel record.
* Supervise the new employee orientation process including the explanation of personnel policies and individual duties.
* Schedule and direct the housekeeping and laundry staffs through training and in-servicing.
* Delegate the authority required for performance of his/ her job to a housekeeper in their absence.
* Check the time clock reports of all housekeeping and laundry staff for verification of accuracy and return them to the office supervisor for payroll processing.
* Supervise purchasing, storage, and distribution of all housekeeping, cleaning and laundry supplies.
* Maintain inventory of all facility linen in order to provide a continuous supply to the staff and guests.
* Supervise Laundry staff in order to ensure orderly:
a. Proper handling of isolation linen and clothing
b. laundering and drying of all linen and clothing
c. proper distribution of clean linens and towels to staff and guests
d. proper distribution of bed linen and towels on all floors to ensure smooth flow
* Supervise the disposal of bio-hazardous waste in accordance with regulatory procedures.
* Participate in periodic fire, disaster, and evacuation drills for all shifts.
* Direct performance improvement projects
* In-service other departments as to safety and bio-hazard procedures.
* Keep up-to-date knowledge of any changes in Federal, and State regulations, modify department policies to assure compliance, and in-service all affected personnel accordingly.
* Implement any plan of correction as required by State and Federal requirements
* Follow established fire, disaster, safety, infection control and evacuation policies and procedures
* Perform other related duties as assigned by the GM
Job Type: Full-time
Pay: $17.00 - $18.50 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Salary : $17 - $19