Hotel Maintenance

Position Summary:

As Maintenance, you are responsible for keeping the hotel in good condition in all areas, including guest rooms, building, grounds, equipment, and furnishings. You must perform all maintenance duties in accordance with Company policies and procedures.

Reports to:

The General Manager is your immediate supervisor. In the absence of your immediate supervisor, the Regional Manager assigned to the hotel is available to answer questions.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Offers courteous and sincere hospitality at all times. Understands what is meant by “good guest service”. (Provides the public with uniform, consistent, efficient, courteous, and high-quality service in addition to a clean hotel and grounds.)

2. Answers questions about the hotel and community, is knowledgeable about the location of attractions, restaurants and shopping, and answers complaints or concerns by the guests.

3. Is part of the hotel's security team and is responsible for immediately reporting, orally or in writing, any potential safety or security hazards to immediate supervisor.

4. Maintains documentation required by the Brands and General Manager.

5. Conducts staff training for basic maintenance/repairs to resolve guest issues.

6. Implements and schedules guestroom preventative maintenance program. Follows preventative maintenance programs designated by the Company and Brand Standards.

7. Paints or touches up areas of the hotel as needed and when assigned.

8. Keeps all outside areas clean including building, parking lot, lawn, and trash receptacle area.

9. Checks all interior and exterior lighting; replaces bulbs where accessible.

10. Completes maintenance on lawn and planted area including cutting, weed control, fertilizing and watering, when assigned.

11. Shampoos guest room and public area carpets as assigned.

12. Pool maintenance (if hotel has facility). Conducts routine tests on water quality; treats water with approved treatment chemicals. Keeps area clean. All chemicals must be stored and handled in accordance with OSHA standards. At some locations, local and state certification may be required to test and treat the pool.

13. Whirlpool maintenance (if hotel has facility). Conducts routine water tests; treats water with approved treatment chemicals. Keeps area clean. All chemicals must be stored and handled in accordance with OSHA standards.

14. Exercise equipment maintenance (if hotel has facility). Maintains equipment to keep in good working order.

15. Performs basic maintenance on company vehicles (if hotel has vehicle) (has the oil changed, checks oil, tire pressure, and cleaning, etc.).

16. Continually monitors hotel premises for any hazardous conditions and corrects as necessary. Immediately notifies immediate supervisor of any hazardous conditions.

17. Coordinates replacement of furniture, fixtures and equipment with immediate supervisor.

18. Responsible for snow removal.

19. Reports to work for emergency maintenance situations.

20. Maintains emergency equipment/systems.

21. Responsible for hiring pest control company.

22. Keeps completed maintenance checklist of all work performed on all areas of the hotel. Maintains this checklist daily.

23. Complies with BBP, OSHA standards. Knows the potential hazards of any chemicals used and the proper personal protective equipment required. Uses personal protective equipment as directed by Safety Data Sheets.

24. Completes routine and preventive maintenance according to items listed on the daily maintenance checklist and repairs all areas of the hotel, including guest rooms, grounds, and public areas. Listed below are examples of duties to be performed and fixtures and equipment that might need maintenance:

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

To perform the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms heights up to 72 inches. The employee is required to frequently walk up and down stairs, bend to the floor, use a ladder, lift, push and pull weights up to 100 pounds. The employee is required to frequently lift shovel and snow weights up to 20 pounds.

Other Duties:

1. Handles guest complaints effectively. Understands and reacts effectively to the needs and interests of the hotel guests.
2. Performs any additional duties that, from time to time, may be assigned by immediate supervisor.
3. Completes all on-going required trainings and certifications, and trainings suggested by the General Manager or Brand Standards.

This is not a complete list of all responsibilities, skills, duties, requirements, efforts and working conditions associated with the job. While this job description is intended to be a representative explanation of the current job duties, management reserves the right
to revise the job duties or to require that other or different duties be performed when circumstances change (emergencies, changes in personnel, workload, etc.).

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• On call
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Maintenance: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $20