What are the responsibilities and job description for the Night Auditor position at LA QUINTA INN?
LaQuinta Inn and Suites in South Bend is looking for a responsible, hardworking individual who doesn't mind the night sky and may have an addiction to coffee.
Located a walking distance to the South Bend Airport, the Laquinta Inn and Suites is a 58 room pet friendly hotel currently offering full breakfast and shuttle service to and from the airport. This job is open to all levels of experience, so whether you're a hospitality pro or looking to get a start in the business, this could be the place for you. This opening is for the night audit shift, five nights a week from 11pm to 7am.
Your duties would include, but are not limited to:
- Checking in and checking out guests, creating and modifying reservations, answering questions about the hotel and surrounding area.
- Monitoring the property throughout the late hours.
- Securing payment for rooms, incidentals, market charges, or any other fees.
- Assisting in house guests with any problems or requests, handing out housekeeping amenaties as requested.
- Handling guest complaints, and when needed, referring them to management when available.
- Running End of Day Reports and all accompanying processes at the end of each day.
- Tidying up common areas and laundry, keeping a clean and organized look to the desk and yourself
- Assisting shuttle driver with trips to and from the airport when needed
- Preparing breakfast before the morning crew's arrival
The ideal applicant would
- Have previous hospitality experience, night audit a bonus
- Be able to work independently and with minimal supervision
- Be able to stand for periods of time, type proficiantly, and lift up to 25 pounds
- Have strong customer service, bookkeeping, cash handling, and math skills
- Knowledge of safety and security procedures
- Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
- Attention to detail and organizational skills
- Time management and multitasking skills
- Excellent verbal and written communication skills
- Ability to solve problems and diffuse tense situations
- Have a friendly and welcoming attitude towards guests at all hours of the day
Pay: 10$ to 12.50$ an hour, based off experience.
Schedule required:
- 5 nights a week.
- Overnights
- Holidays
- Weekends
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Education:
- High School diploma or equivalent required.
Work Remotely:
- No
Salary : $10 - $13
