What are the responsibilities and job description for the Night Auditor position at La Quinta Inns & Suites by Wyndham?
Come join our awesome team at La Quinta Bannockburn IL!
We are seeking a full-time or part-time Night Auditor for our hotel. Duties include:
- The Night Auditor is responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel.
- Responsible for turning the day over to the new business date.
- Responsible for the overall operations and appearance of the front desk of a hotel.
- Responsible for attending to the needs of guests, especially during check-in and check-out.
- The night auditor, and front desk team, are the number one, front-line people whose service determines a guest's experience. Service is everything here!
We are looking for someone who possesses these personal qualifications: * Be honest, reliable.
- Be ready to begin work at the specified time.
- Be well groomed and aware of personal hygiene; adhere to dress code policy as mentioned in policy handbook.
- Offer courteous and sincere hospitality at all times. Every guest leaves HAPPY!
- Efficient, courteous, high quality service in a clean and organized environment.
- Handles, understands and responds to customer complaints and needs calmly and advises effectively or seeks assistance from management.
- Follows training guidelines using good judgment and common sense.
- Communicate and work well with supervisor and hotel employees.
- Keeps work area, equipment, and lobby clean and orderly. Has a concern for cleanliness and orderliness of work area and equipment.
- Keep all business confidential both on and off duty.
Job Types: Full-time, Part-time
Pay: $15.50 - $16.50 per hour
Benefits:
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Work Location: In person
Salary : $16 - $17