What are the responsibilities and job description for the Hotel General Manager position at La Quinta Inns & Suites - Fresno Yosemite?
Primary Functions:
- Revenue:
o Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget.
- Profit:
o Effectively manage and control all operational expenses including labor, overtime, supplies etc., enforce procurement guidelines, and seek and implement cost saving strategies.
- Quality:
o Guest Service: Ensure that the hotel meets/exceeds Brand standards for guest satisfaction.
o Training: Analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to training guidelines and policies.
- Sales & Marketing:
o Provide leadership support and direction to the sales team, take an active role in the preparation and implementation of the hotel’s annual Marketing plan, make sales calls to Key accounts, and capitalize on all revenue opportunities.
- Community Involvement:
o Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.
- Leadership:
o Leading: Motivate, coach and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition.
o Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Standard Operating Procedures.
Summary
As the Hotel General Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and efficient management of resources. Reporting directly to the Regional Manager, your core responsibilities will include supervising staff, managing budgets, and enhancing revenue through strategic hospitality management. Your expertise in customer service and human resources will foster a positive work environment, while your multilingual abilities will enhance guest relations. With a focus on quality service and operational excellence, you will play a pivotal role in driving the hotel's success and reputation in the industry.
Job Type: Full-time
Pay: $68,840.00 - $75,000.00 per year
Benefits:
- AD&D insurance
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Weekends as needed
Application Question(s):
- La Quinta Fresno Yosemite: 2926 E Tulare Ave
Ability to Relocate:
- Fresno, CA 93721: Relocate before starting work (Preferred)
Work Location: In person
Salary : $68,840 - $75,000