What are the responsibilities and job description for the Part Time Night Auditor position at La Quinta Inns & Suites?
Job Overview
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at a premier hotel or resort. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during nighttime hours, providing exceptional guest service while performing essential accounting tasks. This position requires a blend of hospitality skills, attention to detail, and the ability to manage guest relations effectively.
Responsibilities
- Perform nightly audits of financial transactions and ensure accuracy in reporting.
- Handle guest check-ins and check-outs efficiently, providing a warm welcome and farewell.
- Address guest inquiries and resolve issues promptly to enhance customer satisfaction.
- Maintain accurate records of room availability, rates, and reservations.
- Process payments and manage cash handling procedures with precision.
- Communicate effectively with other departments to ensure seamless service delivery.
- Provide information about local attractions, services, and amenities to guests.
- Uphold hotel policies and procedures while maintaining a professional demeanor.
- Set up/prepare breakfast items
Experience
- Previous experience in hospitality or front desk operations is preferred.
- Strong customer service skills with a focus on guest relations.
- Proficiency in phone etiquette and effective communication skills.
- Familiarity with hotel management software is advantageous.
- Bilingual or multilingual abilities are a plus to cater to diverse guests.
- A background in accounting or finance can be beneficial for auditing tasks.
Join our dedicated team and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Part-time
Pay: $10.00 - $13.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Rotating weekends
Ability to Commute:
- Charlotte, NC 28217 (Required)
Ability to Relocate:
- Charlotte, NC 28217: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $13
