What are the responsibilities and job description for the Administrative Assistant (FT) Human Resources position at La Quinta Resort & Club?
About Us:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Qualifications:
EXPERIENCE
Requires 2 years administrative support experience.
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!
Overview:
What will I be doing?
The Human Resources Administrative Assistant is responsible for supporting a variety of duties within the Human Resources department including, but not limited to typing, filing, answering telephones, taking messages, reporting, assisting with the onboarding process, employee relations, benefit administration, and other general office duties. Specifically, you will be responsible for performing the following tasks to the highest standards:
The Human Resources Administrative Assistant is responsible for supporting a variety of duties within the Human Resources department including, but not limited to typing, filing, answering telephones, taking messages, reporting, assisting with the onboarding process, employee relations, benefit administration, and other general office duties. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Provide timely customer service to hotel/resort employees
- Asist with day-to-day operations of the Human Resource Department functions and duties.
- Maintain HR Records and documentation.
- Assist with onboarding and offboarding processes.
- Schedules and organizes appointments; takes minutes during departmental meetings.
- Create and distribute communication documents.
- Update postings and communication venues throughout the resort (bulletin boards).
- Assist in planning and rolling out employee initiatives, meetings, group discussions, events and celebrations.
- Keep current with employment law, human resources policies and training requirements as related to Federal and State laws
- Receives and distributes office mail.
- Maintains office supplies and equipment.
- Announces visitors and/or handles requests, as appropriate
What are we looking for?
An Administrative Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure.
- Someone with a passion and enthusiasm for helping others,
- Someone who is collaborative in a team environment
- Someone who listens and communication well
- Someone with the demonstrated ability to work with confidential and sensitive information required
- Someone with a strong attention to detail, while multi-tasking and delivering work on time required
- Someone with the ability to build trusting working relationships highly desired
- Someone proficient with computers and computer programs, including Microsoft programs required
- Someone with previous experience in a Human Resources role strongly desired.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous administrative experience in a fast-paced environment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.
- Maintenance of filing system in accordance with the Record Retention policy.
- Preparation of special reports or projects, as requested.
- Attend all required meetings
- Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate.
- Maintain a professional and friendly relationship with other departments, team members and guests.
- Maintains work area in a neat and orderly fashion
- Other duties as assigned by management
QUALIFICATION STANDARDS
EDUCATION
High School graduate or equivalent preferred. Additional training and education is highly desirable.
EXPERIENCE
Requires 2 years administrative support experience.
Experience with MS Office applications and Outlook required.
Previous work experience should include working in a high-volume environment.
LICENSES OR CERTIFICATES
None required.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Ability to read listens and communicates effectively in English and in writing, using correct grammar, spelling and sentence structure.
- Prepare official correspondence on behalf of management for both external and internal communications verbally and in writing.
- Ability to sit for extended periods of time and continuously perform the essential job functions.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
- Ability to type 60 wpm.
- Ability to effectively transcribe information from handwritten memos and recordings.
Salary : $19 - $20
