What are the responsibilities and job description for the Coordinator of Visitor Experience position at La Salle University?
Position Overview
Position Title
Coordinator of Visitor Experience
Department
522000 - Admissions
Position Type
Regular
Position Classification
Full-Time, 12 months
Grant/Gift Funded (all or a portion)?
No
If Temporary or Grant Funded, Start Date and End Date
Position Description/Posting Details
Posting Number
S1209P
Position Summary
The Coordinator of Visit Experience provides direct support to the Director of Visit Experience with the planning and execution of major admissions events and group visits, effectively relay event information to faculty and staff, providing support to the student Admission Campus Explorer (ACEs) program, organizing and coordinating high school group visits, and ensuring that the student visit experience to La Salle is welcoming and inclusive. The Coordinator of Visit Experience must have the ability to interact in a positive and professional manner with students, faculty, administrators, staff and the public. It is critical that the coordinator serve possesses and utilizes excellent customer service as it relates to hosting off campus guests, the details that go into planning large events, and has an eye for details.
Essential Duties
- Provide support to the student experience including campus tours, group visits, special events, etc.
- Ensure that arrangements for daily visitors is set-up including reserved parking sign, passes, communication, etc.
- Help maintain Enrollment division calendar of events.
- Provide support to the visit experience team including professional and student staff.
- Provide support to the Admissions Campus Explorer (ACE) program.
- Oversee student staff at events and prepare assignments for all student workers.
- Communicate with appropriate offices to ensure that Admissions events are properly planned and managed.
- Prepare event information to submit for internal and external communications.
- Ensure event and content information on the website and emails is accurate.
- Submit requests in advance for facilities, marketing, catering, room reservations, etc, as needed.
- Assist with the planning and execution of campus wide events, as needed and requested
- Regularly evaluate and adjust admissions events.
- Ensure print materials for the visit experience are updated and in stock.
- Manage inventory of event materials.
Secondary Responsibilities
- Work collaboratively with other divisional and University-wide departments to enhance the student experience, especially related to on campus recruitment activities.
- Attend recruitment events to support registration and other administrative tasks.
- Perform other related duties as assigned.
# of Direct Reports
0
Required Qualifications
- Associate’s degree
- Ability to work as part of a team
- Ability to multi-task
- Strong organizational skills with a focus on details
- Excellent interpersonal skills
- Experience in event planning
- Experience working in higher education or a related field
- Knowledge of and commitment to the mission of La Salle University
Preferred Qualifications
- Knowledge of marketing best practices in higher education related to enrollment, advancement, and institutional branding.
- Previous experience working in a higher education environment.
- Ability to update, build, and maintain web content in the WordPress CMS.
- Ability to build HTML emails within email marketing platforms.
Physical Requirements and/or Unusual Work Hours
- Bachelor’s degree
- Strong customer service orientation and experience in developing recruiting and communication strategies
- Previous experience using Technolutions Slate CRM
Special Instructions to Applicant
La Salle University is committed to fostering a welcoming and respectful environment where all individuals can thrive. We seek candidates who will contribute to a positive, equitable, and supportive working and learning environment. We encourage individuals to apply who bring diverse perspectives and experiences, and who are dedicated to helping create an inclusive community for all.
La Salle University offers its eligible employees comprehensive medical and dental plans, employer paid life and disability insurance, retirement benefits, generous paid time off (vacation, sick leave, and holidays), and tuition benefits such as no cost undergraduate and graduate degree programs for its employees (with no wait period) and no cost undergraduate degree programs for its employees’ dependents (after completing the required years of service).
Posting Information
Application Open Date
02/17/2025
Application Close Date
Application Open To
