What are the responsibilities and job description for the Host/Hostess position at La Serena Villas?
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant or hotel
- Escort guests to their tables and provide them with menus
- Take reservations and manage the waiting list
- Answer phone calls and provide information to guests
- Assist with seating arrangements to ensure efficient service
- Communicate with kitchen staff to ensure timely delivery of food orders
- Handle guest inquiries, requests, and complaints in a professional manner
- Maintain a clean and organized host/host station
Qualifications:
- Previous experience in customer service or hospitality is preferred
- Excellent communication and interpersonal skills
- Strong phone etiquette and ability to handle multiple calls simultaneously
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Strong guest relations skills and ability to provide exceptional customer service
- Familiarity with POS systems is a plus
As a host/host, you will be an integral part of creating a welcoming atmosphere for our guests. Your friendly demeanor, attention to detail, and ability to communicate effectively will contribute to the overall success of our establishment. Join our team today and be part of an exciting hospitality experience!
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $17
