What are the responsibilities and job description for the Host/Hostess position at La Superba?
Job Summary
(Please note, job is located in zip 19116)
In the hostess/Host role, you will interact directly with guests. You will be expected to dress neatly and appropriately to make a good impression. Maintaining a friendly, approachable attitude is crucial in this position. Success in this role will be demonstrated by providing outstanding service to drive customer satisfaction ratings, retention, and growth.
Hostess/Host Job Responsibilities and Duties
· Greets and welcomes arriving guests
· Escorts customers to their tables or the waiting area
· Takes reservations and assigns guests on the waiting list
· Answers phone calls and customer inquiries
· Assists restaurant staff when necessary
· Maintains clean and organized tables, chairs, and dining sets
· Provides menu and server information
· Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
· Providing accurate wait times and monitoring waiting lists
· Managing reservations
Hostess/Host Job Requirements
· Relevant hostess/Host experience required
· Outstanding communication skills
· Excellent organizational and multitasking skills
· Ability to interact with multiple types of people
· Able to move constantly and remain on feet for long periods of time
· Excellent personal hygiene and customer service skills
· High school diploma or equivalent required
· Flexible to work in shifts including weekends and holidays.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Work Location: In person
Salary : $15 - $16
