What are the responsibilities and job description for the Night Auditor/Front Desk Agent position at La Tourelle Hotel & Spa?
```Overview:
We are seeking a friendly and professional Front Desk Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests and provide them with a warm welcome
- Check guests in and out, ensuring all necessary documentation is completed accurately
- Answer phone calls and respond to inquiries in a timely and professional manner
- Assist guests with any requests or issues they may have during their stay
- Provide information about hotel amenities, local attractions, and dining options
- Process payments and maintain accurate records of guest transactions
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Experience:
- Previous experience in a hotel or hospitality setting is preferred
- Familiarity with phone etiquette
- Knowledge of hospitality management software is a plus
- Experience with night audit procedures is beneficial
- Strong customer service and guest relations skills are essential
- Excellent communication and interpersonal skills
If you are looking for an exciting opportunity to be part of a dynamic team, please submit your application today. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Join us in creating memorable experiences for our valued guests.```
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Overnight shift
Ability to Commute:
- Ithaca, NY 14850 (Required)
Ability to Relocate:
- Ithaca, NY 14850: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20