In Room Dining Server

JOB SUMMARY: We are looking for an energetic person who would love to support the food and beverage department. We are looking to bring on someone who shares our passion for hospitality and creating exceptional and memorable experiences. The ideal candidate will have a passion for food and beverage, a pro-active attitude, and provide exceptional service to our guests.

The In Room Dining Server delivers and serves food and beverage items to our customers at their guest in a timely, friendly, enthusiastic, and professional manner. In addition, shares our passion for hospitality and creating exceptional and memorable experiences. Highly motivated and effective at working in a fast-paced team environment.

ESSENTIAL DUTIES:

• Delivers food, beverage and other amenities to guests in a timely manner using cart or walking with a tray.
• Greet/and all guests and take beverage and food orders in a prompt and professional manner.
• Sets up food trays with proper settings and condiments and ensures order is complete before leaving the kitchen.
• Describes all menu items, methods of preparation and prices as needed. Maintains knowledge of all menu items. Up sells food and beverage items to maximize profitability.
• Processes guest payment transactions accurately and closes out purchases. Balances cash bank and all payment methods with accuracy to sales report. Turns in all tickets, credit card vouchers and monies collected throughout the shift.
• Follows all standard food handling, sanitation, TIPS and health department guidelines.
• Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
• Notifies management of any problems resulting from guest complaints, incidents, or disruptive behavior
• Picks up trays according to department specifications or upon guest request. Completes all assigned cleaning duties, keeps all storage areas clean and organized. Assist in the cleaning and organization of the In-Room Dining service work stations during and after the shift
• Completes side work before, during and after shift.
• Provide guests with a high level dining experience, while maintaining a professional distance and staying alert to their needs.
• Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management.
• Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Notify supervisor of supplies that are needed.
• Ensure the environment (i.e., lighting, music, settings, etc.) are appropriate to a successful meal.
• Perform other duties as assigned.

JOB KNOWLEDGE & EDUCATION LEVEL:

• High school diploma or equivalent preferred but not required.
• Must be able to obtain a Food Handlers Certificate and Responsible Beverage Server Certificate.

SKILLS AND APTITUTES:

• Ability to prioritize tasks effectively.
• High quality standards for production and service.
• Maintain a professional and courteous environment. Good team player. High level of morale and productivity.

This position may be eligible for additional compensation according to the Company’s policies, as they may be amended from time to time.

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change. Pacifica is an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture.

All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.

Job Type: Part-time

Pay: $17.25 per hour

Benefits:

• Employee assistance program
• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental Pay:

• Tips

Work Location: In person

Salary : $17