What are the responsibilities and job description for the Library Assistant - FWS (2024 / 2025) position at La Verne University?
Job Summary
The ideal candidate will provide exceptional customer service and front desk support to students, staff, and faculty members at the Libraries & Learning Commons departments.
About the Role
- Leverage knowledge of library policies and procedures to assist patrons with their inquiries.
- Provide accurate information and resolve issues efficiently.
- Support the daily operations of the front desk, ensuring a welcoming environment for all users.
Key Responsibilities
- Learn and maintain knowledge of library resources and services.
- Analyze patron needs and develop effective solutions.
- Maintain confidentiality and handle sensitive information with discretion.
- Foster positive relationships with diverse stakeholders, including students, staff, and faculty.
Requirements
- Bachelor's degree in a related field or equivalent experience.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team-oriented environment.
- Demonstrated ability to multitask and prioritize tasks efficiently.
