Operations/General Manager

LaBar Village Community Association

Job Description

Job Title: Operations/General Manager

Reports To: Board of Directors

FLSA Status: Exempt

Summary: Directs, monitors and measures operating areas to assure achievement of established association goals and objectives for the Community and the Condominiums by performing the following duties.

Duties and Responsibilities: include the following. Other duties may be assigned.

- Completes the preparation of the annual budget and planning process to ensure long term financial and business strategy.

- Prepares and analyzes all financial reports as required to comply with internal and external reporting requirements.

- Monitors budgets throughout the year and reports any significant deviations to the Board with analysis detailing the cause for the deviation    and corrective action(s) necessary.

- Coordinates and monitors operations to ensure association requirements are sufficiently met on a daily basis.

- Plans goals/objectives for operations and identifies the resources (staff, equipment, funds) required to attain the end results.

- Provides qualified staff to support and contribute to the needs of the organization.

- Monitors procedures and resolves operational problems through collaboration with pertinent contacts, and implements changes as needed.

- Develops and oversees the maintenance of accounting systems books and related materials for the association.

- Oversees the preparation and performance of various journal entries to maintain the association's account books.

- Oversees the reconciliation of bank accounts on a monthly basis.

- Oversees the performance of all daily duties related to cash balance, general ledger and month closing.

- Applies knowledge of accounting principles on a regular basis.

- Ensures all financial and tax reports are prepared accurately as required to comply with external reporting requirements.

- Oversees the performance of all aspects of human resources such as payroll, benefit administration, procedures, personnel issues and maintain related confidential files.

- Ensures that the required insurance policies are in place in accordance with the governing documents.

- Oversees the Security staff and ensures contract compliance.

- Maintains accurate records for the time allocations and billings to the neighborhoods and Condominiums where applicable.

- Oversees the collection and accounting of monthly resident assessments; Monitors aging report for delinquent accounts and notifies Board of Directors regarding out-of-term statuses.

- Oversees the completion of resale certificates, ensuring accurate legal and financial data is compiled.

- Administers, interprets, and implements governing documents, rules, and regulations.

- Prepare initial and follow-up correspondence on all matters relating to properties.

- Maintains good resident relations by prompt and complete response to resident concerns.

- Coordinates and oversees the completion of special projects as directed by the Board.

- Acts as an association liaison with accountant, attorney, consultants, and association members and schedules necessary meetings as needed.

- Maintains Board of Director files and meeting notes.

- Performs other related duties as assigned.

Supervisory Responsibilities:

- Develops and maintains an effective organization through the selection, training, compensation, motivation, termination and review of employees.

- Delegates duties to staff and supervises staff activities to ensure compliance with all policies and procedures and to provide instruction as needed.

- Develops and maintains a program for sound employee relations in accordance with established association policies.

- Maintains employee work/vacation schedules to ensure staffing needs are met in accordance with association policy and guidelines.

- Provides guidance and direction to staff to assist in their professional development to include facilitating cross training employees.

- Manages one subordinate manager who supervises a total of three employees in the maintenance and transportation departments. Directly supervises two employees in administration. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills:

Ability to apply advanced mathematical concepts to operations and such tasks related to frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, accounting principles and factor analysis.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge in word processing software, spreadsheet software, accounting software, database software, contact management software, and internet software.

Education/Experience:

Bachelor's degree (B. A. / B. S.) from a four-year college or university; and four to six years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:

Valid Driver’s License

Equipment:

None

Skills, Knowledge, and Abilities:

Oral communication skills

Written communication skills

Negotiation Skills

Planning

Professionalism

Time Management

Organizational Skills

Interpersonal Skills

Diplomacy

Computer Literacy

Customer Relations

Budgeting