What are the responsibilities and job description for the Patient Service Representative position at Labcorp?
About LabCorp:
We are a leading healthcare company that provides vital information to help our clients and patients understand their health.
At LabCorp, we are committed to delivering exceptional customer service and ensuring the highest level of quality in our work.
We are currently seeking a Patient Service Representative to join our team.
This role involves interacting with patients and healthcare providers, answering questions, and resolving issues in a professional and courteous manner.
Duties and Responsibilities:
Respond to patient inquiries and resolve issues in a timely and professional manner
Communicate effectively with patients and healthcare providers
Maintain accurate records of patient interactions and issues
Work collaboratively with other teams to achieve goals
Adhere to quality control procedures to ensure accuracy and reliability
Requirements:
High school diploma or equivalent
Previous customer service experience required
Excellent communication and interpersonal skills
Able to work in a fast-paced environment and adapt to changing priorities
