What are the responsibilities and job description for the Patient Service Specialist position at Labcorp?
Patient Service Specialists at LabCorp are dedicated to delivering exceptional care to our patients. We are seeking a skilled individual to join our team in a Patient Service Center or client office, where you will be responsible for collecting medical specimens, providing customer service, and supporting laboratory operations.
Key Responsibilities:
- Collect medical specimens using venipuncture and capillary techniques
- Enter patient data accurately and efficiently
- Process billing information and collect payments when necessary
- Prepare collected specimens for testing and analysis
- Support laboratory operations and administrative tasks as needed
- Provide outstanding customer service to patients
Requirements:
- High school diploma or equivalent
- Phlebotomy certification from an accredited agency (preferred)
- Previous experience as a phlebotomist
- Demonstrated ability to provide excellent customer service
- Strong communication skills (written and verbal)
- Ability to work independently or in a team environment