Experienced Front Desk Agent

As a Front Desk Agent, you will be responsible for all functions of the front desk as they relate to the daily operations of the hotel. This position provides quality customer service and maintains a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations. Work tasks include (but are not limited to):

• Protecting guest privacy and safety when within the reasonable control of the position to do so
• Making, editing, confirming, and editing guest reservations
• Communications with guests and associates
• Telephone and computer operations
• Report gathering and interpretation
• Maintenance of public areas
• Cash handling
• Key Issuance
• Deposits
• Other duties as assigned

What we need from you:

We are seeking dedicated and flexible team members who are able and willing to work nights, weekends, and holidays, and are authorized to work in the United States. Prior hotel front desk experience is preferred but not required. This job may require you to:

• Read and record assignments
• Carry or lift items weighing up to 50 pounds
• Push and/or pull heavy cleaning carts
• Frequently stand and walk around the property
• Frequently bend, stoop, and kneel