What are the responsibilities and job description for the Office Manager/Oracle experience position at Labor Finders?
Job Description
Job Description
Labor Finders is an Equal Opportunity Employer.
Each of Labor Finders available positions have unique physical and mental requirements. Labor Finders will provide additional information consistent with our obligations under The Americans with Disabilities Act Amendments Act (ADAAA).
Customer Service Representative responsibilities may include the following :
- must have Oracle experience
- Managing high volumes of incoming calls.
- Generating sales leads.
- Identifying and assessing customers’ needs.
- Building sustainable relationships and trust with customers through open and interactive communication.
- Providing accurate, valid, and complete information by using the proper tools and training.
- Meeting personal / customer service team sales targets and call handling quotas.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution.
- Keeping records (using Oracle) of customer interactions, processing customer accounts and filing documents.
- Following communication procedures, guidelines and policies.
- Taking the extra mile to engage customers.
You will need to have the following :
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