Senior Project Manager, Operations Excellence, Dept. of Surgery

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening

Worker Subtype:

Regular

Time Type

Full time

Scheduled Weekly Hours

40

Department

500018 Operations Excellence

Work Shift

UR - Day (United States of America)

Range

UR URG 112

Compensation Range

$70,197.00 - $105,295.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

GENERAL PURPOSE:

Serves as project management partner to University of Rochester Medical Center (URMC) department leadership to improve operational effectiveness, drive change, and advance programs and projects. This role manages, leads, and guides key business initiatives, and has advanced knowledge and experience in project management ensuring results meet quality, cost, schedule, and delivery requirements. Plans, monitors and manages internal projects from initiation through completion. Establishes and maintains relationships with key stakeholders. Monitors and reports on performance and recommends changes. Defines project scope, goals, and deliverables that support business goals in collaboration with leadership and stakeholders. Develops project plans, financial plans, quality, and associated communications documents. Responsible for the overall direction, coordination, implementation, execution, control and completion of multiple, simultaneous projects ensuring consistency with organizational strategy, commitments and goals.

Essential Functions

Project Initiation:

• Determines scope of the problem/project, through collaboration with the executive project sponsor, and key stakeholders
• Gathers input from team members on required tasks and translates into a project plan with activities, dependencies, dates and timeframes, resource requirements, milestones and deliverables.
• Collaborates with leadership to assign appropriate resources to the project as needed
  
  

Project Management

• Leads large scale, complex projects from inception to completion
• Formulates a systems-approach to prepare project plans with activities, dependencies, timeframes, resource requirements, milestones, and deliverables. (5%)
• Manages project scope and timeline, using appropriate governance bodies and leadership direction (10%)
• Identifies, tracks, and manages risks and mitigation plans within assigned projects, escalating as appropriate (5%)
• Identifies, tracks, and manages issues to resolution within assigned projects, escalating as appropriate (5%)
• Monitors and assesses progress of project activities and ensures all critical implementation criteria are met by proactively identifying barriers and solutions (15%)
  
  

Project Communication

• Facilitates project meetings using effective meeting techniques for objectives, agendas, participants, and meeting minutes
• Develop/maintain reporting dashboards suitable for Sr. Leadership to communicate project status
• Independently deploys and pivots actions to appropriately respond and negotiate through barriers presented by leveraging change management principles within meetings and throughout the project
• Conducts post-project “lessons learned” sessions to identify successful project elements and areas for future improvement
  
  

Analysis & Evaluation

• On a regular and ongoing basis, analyzes and interprets program information, identifying key drivers and underlying issues, performs appropriate in-depth queries and summarizes and presents findings and opportunities to leaders to achieve specified project goals
• Leads the development of Key Performance Indicators with Project Teams and prepares reports and presentations backed by data, financial analyses, and evidence-based methods when applicable
• Communicates and translates analysis and findings to diverse audiences with varied understandings of analytic principles
• Provides project evaluations pertaining to financial, utilization, clinical and departmental objectives.
  
  

Leadership

• Leads through influence
• Develops and maintains relationships with key team members and departments to build trust and ensure the progress of projects
• Leverages models and approaches to increase adoption and sustain change
• Actively participates as a team member
• Makes presentations to leadership, sponsors, and stakeholders
• Keeps current with business and strategic goals
• Stays apprised of team’s roles, processes, tools, and architecture to better understand how the team works together to meet users' needs
• Attends webinars, reads case studies and white papers, and participates in other free or low-cost opportunities to further refine skills and stay apprised on project management topics
  
  

Other duties as assigned

Qualifications

• Bachelor’s degree required.
• Master’s degree preferred.
• 5 years of related experience; or equivalent combination of education and experience required.
• Detail-oriented, organized, experience managing large and complex projects, extensive computer literacy, excellent written and verbal communication, strong leadership and strategic-thinking skills, effective presentation, analytical, and problem-solving skills required.
• Certified Project Management Professional (PMP)-PMI (upon hire) preferred.
  
  

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.