What are the responsibilities and job description for the Annuity Analyst position at Laborers Funds Administrative Office?
About Our Company
The Laborers Funds Administrative Office of Northern California, Inc. is a not-for-profit corporation providing administrative services under contractual agreements for Northern California Laborers Trust Funds. We employ over 100 employees and provide services for over 30,000 Laborers and beneficiaries in the various employee benefit plans we administer since 1963.
The Role
As an Annuity Analyst, you'll be joining an exciting team that focuses on providing administrative and excellent customer service to union Laborers and their families. We believe in cross training across departments and promoting within.
The position performs various tasks involved in administering union negotiated fringe benefits (health, vacation, retirement), in accordance with the written plan documents, with a primary focus on the processing of Laborers Annuity benefits in a high paced team environment with a high volume of member interaction. An Annuity analyst provides excellent customer service on the phone and during member visits; communicates policies, regulations, and benefit information; processes applications and documents; and responds to legal inquiries including QDROs and liens.
What We Are Looking For
- Two years of prior experience in an employee benefits environment
- Preferred Bi-lingual in Spanish
- Strong organizational and communication skills
- Proficient in MS Suite (Outlook, Excel, Word) and computer systems and applications
- Ability to multi-task, prioritize and meet deadlines
- Self-motivated and remain calm under pressure
- Analytical and detail-oriented with attention to accuracy
- Ability to work independently and within a team environment
- Discretion with ability to maintain confidentiality
- Strong interpersonal skills in working with employees, members, and other departments
What You'll Love
Conditions of Employment
Work Environment