What are the responsibilities and job description for the Marketing and Sales Account Executive position at LABTECH DIAGNOSTICS?
Job Details
Job Description
Job Description
Objective
As a Marketing and Sales Account Executive you are responsible for maintaining client base of existing customers and serve as a liaison between management and customers to resolve any customer issues. You are responsible for the sale of the organization's services in a specified region and provide ongoing support to the client base.
Essential Functions
- Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
- Act as a resource to customers in contract opportunities and proposals
- Assist customers with contract negotiations, closing the sale and developing marketing plans for contract accounts
- Maintain knowledge of competitive activity in assigned area and develop new methods of attaining customers and assisting customers in attaining new accounts
- Establish positive long-term client relations including answering questions and handling complaints
- Educate and train clients, research problems and coordinate solutions between the laboratory and client
- Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
- Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
- Required to use our Badger Mapping software to track your daily progress
- Drive sales through pre-call planning, post-call analysis and consistent follow-up
- Target and secure new business
Requirements
- BA/BS or equivalent experience preferred
- Confirmed ability to establish, maintain, and retain loyal relationships while successfully managing service requirements of clients
- Well-developed multi-tasking and organizational skills
- Energy, motivation, enthusiasm, and integrity
- Excellent written and verbal communication skills
- Must demonstrate sound judgment and decision-making ability
- Computer proficiency in MS Office, Excel, e-mail and internet functions
- Knowledge of laboratory testing and competing products
- Must be able to travel within the coverage area and occasionally nationwide
- 1-3 years of successful laboratory customer service and sales experience
Incentives
- Vehicle allowance
- Insurance benefits and supplements
- Paid time-off
- Sales compensation includes base salary and incentive compensation (bonuses).
ALL EMPLOYEES ARE EMPLOYEES AT-WILL AND ARE FREE TO LEAVE LABTECH DIAGNOSTICS AT ANY TIME, FOR ANY REASON OR FOR NO REASON AT ALL. AS A CORRESPONDING RIGHT, LABTECH DIAGNOSTICS HAS THE SAME RIGHT TO TERMINATE AN EMPLOYEE AT ANY TIME, FOR ANY REASON OR FOR NO REASON AT ALL.
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