What are the responsibilities and job description for the Project Manager/Business Analyst position at LABUR?
Overview
Our client is looking for an experienced and accomplished Project Manager/Business Analyst to lead the modernization of a key customer-facing application. The role will be responsible for driving the day-to-day execution of modernization efforts, fostering cross-functional collaboration, and educating team members on best practices and process. The ideal resource will bring excellent project management skills, insurance claims system experience, BA skills, and the ability to instill process and discipline.
Responsibilities
Our client is looking for an experienced and accomplished Project Manager/Business Analyst to lead the modernization of a key customer-facing application. The role will be responsible for driving the day-to-day execution of modernization efforts, fostering cross-functional collaboration, and educating team members on best practices and process. The ideal resource will bring excellent project management skills, insurance claims system experience, BA skills, and the ability to instill process and discipline.
Responsibilities
- Lead the platform modernization efforts, ensuring that updates meet both customer feedback and internal requirements.
- Coordinate and manage the execution of the project, overseeing day-to-day activities and reporting.
- Work closely with internal and external stakeholders, including IT teams, insurance companies, state fraud bureaus, and government agencies.
- Manage system integrations with other IT platforms, including and other organization/non-organization owned systems.
- Ensure that updates to the system are performed efficiently and align with both short-term needs and long-term strategic goals.
- Support the process by ensuring a balance between technical requirements and business objectives.
- Document and implement best practices, ensuring that the team adheres to industry standards and efficient processes.
- Provide leadership and guidance to cross-functional teams, facilitating collaboration and ensuring project goals are met.
- Proven experience as a Project Manager in the insurance industry, specifically with insurance claims systems.
- Business Analyst experience
- Familiarity with ISO standards and regulations related to insurance claims.
- Strong understanding of process discipline and the ability to lead and implement best practices across teams.
- Experience managing complex, multi-stakeholder projects with cross-functional teams.
- Ability to handle sensitive and confidential data with discretion and responsibility.
- Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Experience with project management tools and techniques, including Agile and Jira.
