Receptionist/ Administrative Assistant

Job Summary:

The Receptionist/Administrative Assistant is responsible for managing the front desk, greeting visitors, and providing administrative support across the organization. This role is crucial in maintaining a professional environment and ensuring smooth operations.

Key Responsibilities:

• Reception Duties:
  • Greet and welcome visitors in a professional manner.
  • Answer, screen, and forward incoming phone calls.
  • Maintain the reception area in a clean and tidy condition.
  • Receive and sort daily mail/deliveries/couriers.
• Administrative Support:
  • Help maintain and update company databases and records.
  • Prepare and distribute correspondence, memos, and forms.
  • Handle office supplies inventory and place orders as necessary.
  • Support the organization of company events and meetings.
  • Perform other clerical duties such as filing, photocopying, and faxing.
• Customer Service:
  • Provide basic and accurate information in person and via phone/email.
  • Direct visitors to the appropriate person and office.
  • Handle customer inquiries and complaints in a courteous manner.
• Office Management:
  • Ensure office equipment is properly maintained and serviced as necessary.
  • Manage office security by following safety procedures and controlling access via the reception desk (monitor logbook, checking vendor credentials).

Qualifications:

• High school diploma or equivalent
• No experience required
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g., fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.