eCommerce Sales Associate

Labyrinth Sales Company is a complete coverage representation company, representing numerous manufacturers in the licensed product category. We specialize in licensed sports consumer products including NFL, MLB, NHL, NBA, NCAA, and more.

Labyrinth is a small-company atmosphere; meaning that while you are here, you are truly part of a team. We are a growing company looking for positive, hard-working, smart, and kind people that can help take us to the next level.

Job Description:

As a pivotal piece of our sales process, this role will support several of our licensed sports vendors’ online sales across multiple eCommerce platforms. You will create, maintain, and ensure product listing accuracy, maximize search engine effectiveness, and coordinate various digital activities that drive traffic and improve customer experience. Our ideal candidate has experience supporting an ecommerce sales cycle. You should be organized with a high attention to detail. You need to be able to analyze data and make informed decisions and recommend improvements.

Key Responsibilities:

· Product Listings: Manage, update, and optimize product listings.

· Content Creation: Coordinate with teams to produce, edit, and publish product content, ensuring it's compelling and accurate.

· Inventory Management: Monitor and report on inventory levels; ensure stock accuracy on all platforms.

· Marketing Support: Assist with email campaigns, social media posts, and promotions to boost engagement and conversions.

· Analytics and Reporting: Track, analyze, and report key metrics to improve sales and site performance.

· Customer Service: Manage inquiries related to online orders, returns, or product details.

· Platform Management: Work with eCommerce various platforms such as Amazon, Kohls, Target, Walmart, HSN, QVC, Chewy, Faire, and others to ensure seamless operation and improve site functionality.

Requirements and Qualifications

· Education: High school diploma required

· Experience: Prior ecommerce experience and familiarity with platforms is strongly preferred

· Technical Skills: Advanced proficiency in Excel is required. Familiarity with Microsoft Office, OneDrive, Dropbox and Google Drive is preferred.

· Analytical Skills: Ability to interpret data, make informed decisions, and recommend improvements.

· Advertising: Understanding of digital advertising, PPC campaigns, or affiliate marketing is preferred.

· Project Management: Strong organizational skills, able to handle multiple projects and deadlines.

· Attention to Detail: Ability to ensure accuracy in product information and content.

· Communication Skills: Excellent written and verbal communication is required.

Company Information and Benefits

Work Schedule: Full Time; Monday – Friday; 8:00AM – 5:00PM

Work location: Hybrid Position – Must be available to be in office 4 days a week.

Office located in Warrensville Heights, OH.

Paid time off policy based on time within position

401K benefits after 1 year employment

Job Type: Full-time

Pay: $37,000.00 - $43,000.00 per year

Benefits:

• 401(k)
• Paid time off

Shift:

• 8 hour shift

Ability to Commute:

• Warrensville Heights, OH 44128 (Required)

Ability to Relocate:

• Warrensville Heights, OH 44128: Relocate before starting work (Required)

Work Location: In person

Salary : $37,000 - $43,000