Broadcast Operations Manager

Company Overview: Serving an area encompassing over 300,000 potential listeners, WLDF-FM (92.9 – The Torch) enriches the community through programming and services that educate, inspire, and entertain, fostering engaged citizenship, and appreciation of arts and culture, the joy of learning, and the power of diverse perspectives.

Summary/Objective: As the Broadcast Operations Manager, this position is responsible for the daily operations of the radio station. This includes overseeing production elements, coordinating programing and managing the on-air staff. Also, this position will ensure FCC guidelines are followed. In addition, this role will provide programing support to the general manager.

Essential Functions: Specific duties include, but are not limited, to the following:

On-Air Personality: Specific duties include, but are not limited, to the following:

• Host a live, daily program, Monday through Friday on WLDF (92.9 The Torch).
• Maintain expertlevel knowledge of Wide Orbit, the station’s digital library/automation system.
• Plan and coordinate the daily show topics and book guests as needed. This musiccentered program should focus on timely, newsworthy, or trending subject matter. The host should feel comfortable interviewing an artist in one segment and presenting interesting, factual information about the music we play in the next.
• Produce a daily promo, briefly outlining the next day’s program to air in other dayparts.
• Plan, write, and narrate two (2) YouTube videos per month. These videos may be 5 to 10 minutes in length and may be either original content focusing on an artist the station plays (i.e. Artist biographies, Interesting musicrelated stories, etc.) or a prearranged interview with a national artist relevant to the radio station’s format.
• Contribute to one (1) Special Project video per quarter. This is to be a 10minute segment related to the chosen subject matter which will, in turn, become part of a full 40minute video.
• Contribute one (1) website article per day. This may be a piece regarding a local, community event or an article relating to music content as determined by the host.
• Contribute one (1) music review per week to the station’s website. This will be, preferably a review of an upcoming relevant release but it may also be a “retro review”, spotlighting a previously released but, perhaps, underrated album.
• Attend all required weekly/monthly meetings as directed by the Broadcast Media Manager.
• Make inperson appearances and carry out remote broadcasts as directed by the Broadcast Media Manager.
• Participate in all radio station promotions as directed by the Broadcast Media Manager.
• Work in compliance with Company policies and procedures as well as FCC guidelines
  
  

Broadcast Operations Manager: Specific duties include, but are not limited, to the following:

• Work in tandem with the Broadcast Media Manager to ensure that all onair talent adheres to the library rules and objectives. Using NaturalMusic, schedule music logs one week in advance for all assigned dayparts on all digital subchannels.
• Service and maintain the radio station’s digital music library including cataloging the library according to the strategy rules.
• Ensuring that the proper & correct metadata is attached to recordings.
• Work alongside the Broadcast Media Manager to determine music rotations, clock schedules, and proper music flow.
• Work with the Broadcast Media Manager to create/update a weekly Spotify playlist of new releases (both for public consumption & internal use).
• Lead and participate in the radio station’s weekly Music Meeting with all fulltime onair staff members. Discuss potential music category changes, rotation updates, and relevant artistrelated news. Solicit feedback from staff about music and discuss potential changes with the Broadcast Media Manager.
• Develop and maintain effective working relationships with record company staff members, promotional teams, artist managers, and concert promoters. Discuss potential promotional opportunities with the Broadcast Media Manager. Note that all labelrelated contests or giveaways must be approved by the Broadcast Media Manager as per FCC Payola/Plugola standards.
• Monitor industrywide music charts (airplay, sales, streams, concert attendance, etc.) to stay abreast of upcoming new releases, artist appearances, and, overall, the popularity of the music the radio station plays/should play.
• Work with the Broadcast Media Manager to arrange for Artist appearances on the radio station including live & prerecorded interviews with onair talent and instudio visits. Work with Engineering to accommodate the needs of visiting, performing artists.
• Administer all music licensing reports as per BMI, ASCAP, SESAC, and Sound Exchange.
  
  

Required Skills:

• A keen understanding of WLDF’s target demographic; possess a strong desire to support diverse artists and communities.
• Superior phone etiquette with the ability to tactfully handle occasional difficult callers.
• Excellent verbal and written communication skills.
• Able to work with minimum supervision.
• Working knowledge of Radio Automation Systems, MS Office (Word, Excel, Outlook, PowerPoint) and the Internet.
• Ability to multi‐task with excellent time management skills.
• Strong organizational skills.
• Exceptional interpersonal communication skills
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Able to work collectively in a missiondriven environment.
  
  

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Qualifications:

• High school diploma or equivalent (GED).
• 2 years of relevant experience and/or training, or an equivalent combination of education and experience.
• Reliable transportation with a valid WI Driver’s License.
• Must possess superior customer service, speaking, and listening skills.
• A professional appearance and demeanor with the ability to deal courteously and diplomatically with the public both internal and external, on the phone and in person.
• Ability to work in a fastpaced, highperforming environment and appropriately interface with similar executives at other tribal broadcast organizations and corporations as well as music and entertainment industry professionals.
• Dependable, trustworthy and responsible team player, well organized, detailed, and shows initiative, ability to multi‐task with flexibility and openness to various duties.
• Ability to demonstrate patience, compassion, and understanding toward our listeners, and communities. Serve enthusiastically as one of the primary ambassadors of our organization in this publicfacing position.
  
  

Travel Requirements: The position may require travel.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Station Environment: The role operates in a professional office environment within a radio station.
• Mobility: The employee is regularly required to talk or hear; stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• Vision: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Lifting: Occasionally lift and/or move up to 25 pounds.
• Technical Handling: May involve working with technical equipment, which may require fine motor skills and handeye coordination
  
  

Native American preference will be applied to hiring of this position as defined in Title 25, U.S. Code, Chapter 14, Subchapter V, subsection 273 & 274. We are an equal opportunity employer with preference given to qualified Native American applicants in accordance with federal law and tribal policy.

Required Pre-Employment Screening: LDF Business Development Corp. is committed to a drug-free workplace. To qualify for this position, applicants must agree to pre-employment drug screening and potential random testing, as required thereafter.