What are the responsibilities and job description for the Training and Process Documentation Specialist position at LACO Technologies?

Job Type

Full-time

Description

Summary

We are seeking an experienced and creative Training and Process Documentation Specialist to join our team. This position is critical to ensuring our employees have the documented processes and the training they need to succeed, while also enhancing operational efficiency through well-documented processes.

About LACO

LACO specializes in designing and manufacturing specialized and custom vacuum and leak testing equipment serving domestic and international markets. At LACO, the systems that we manufacture are unique to our customers' needs and our processes are critical to the success of our systems and customer satisfaction.

LACO Technologies is committed to driving excellence and innovation. We value growth and development of our employees and strive to foster a culture of continuous learning and improvement.

At LACO Technologies we strive to give our employees a great work-life balance. We offer our employees the opportunity to participate in a 9 / 80 work schedule giving our employees every other Friday off. This benefit, along with our flexible scheduling options and generous PTO offering makes LACO a company worth considering for employment.

We are a leading-edge technology company serving the Aerospace, Automotive, Medical / Pharmaceutical, and other technology industries. LACO's customers are the likes of SpaceX, Apple, NASA, Northrop Grumman, Lockheed, Boeing, and Merck. Come work where you will get a small company feel with big company opportunities, benefits, and technology.

Requirements

Key Responsibilities :

1. Process Development and Documentation : Working closely with our manufacturing engineer and cross-functional teams :

Collaborate to understand and analyze workflows, procedures, and requirements.
Partner with leadership and department heads to identify training and process improvement needs.
Create clear, concise, and visually appealing process documentation, including flowcharts and guides.
Regularly review and update process documents to reflect changes in operations, technology, and industry standards
Act as liaison between teams to ensure alignment and consistency across processes.

2. Training Design and Delivery :

With the assistance of our managers, develop training and materials tailored to employee roles and company objectives.

Evaluate training effectiveness and continuously improve programs based on feedback and outcomes.

3. LMS Management :

Maintain the organization's learning management system (Paylocity) by creating, uploading, and organizing training materials, tracking employee progress, and generating reports on training effectiveness.

Maintain a centralized database of process documentation and training, ensuring that it is updated and accurate.

Skills Required :

Ability to take complex information and put it into user-friendly documentation and training materials.

Ability to write processes and procedures that contain technical content.

Proficiency with tools such as MS Office, MS Visio, LMS platforms (Paylocity), and process mapping software.

Communication skills : Excellent verbal and written communication skills, with the ability to foster and maintain profession relationships.

Self-Management : Ability to work autonomously, manage time effectively, and prioritize tasks in a fast-paced environment.

Attention to Detail : Strong attention to detail to ensure the accuracy and quality of training content and LMS functionality.

Education & Experience :

Education : High School diploma with some college level coursework, Bachelor's degree preferred.

3 years of experience in training design, process documentation, or related roles.

Familiarity with and experience working in manufacturing environments.

Compensation & Benefits

Pay : $60,000 -$64,000 per year depending on experience.

Shift : Monday through Friday regular business hours with some flexibility in your start and stop times. As well as the ability to participate in our 9 / 80 work schedule which gives you every other Friday off.

Benefits : Generous benefits package that includes : medical, dental, vision, short and long-term disability, accident, hospital indemnity, critical illness, legal protection services, pet insurance, identity theft protection, cancer guardian, company-paid life insurance, and 401K with match, paid holidays, and a generous PTO (paid time off) plan of three weeks your first year, company paid continuing education opportunities including a tuition reimbursement program, periodic company parties, and lunches.

Location : Salt Lake City

Equal Opportunity Employer : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EOE, including disability / veterans.

Salary Description

60,000 - $64,000

Salary : $60,000 - $64,000

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