What are the responsibilities and job description for the Associate Manager position at LACOSTE BOUTIQUES - NORTH EAST?
At the crossroads of fashion and sport, Lacoste
creates and liberates movement. Both universal and timeless, the brand
transcends cultures and generations, elevating the crocodile as a rallying
sign.
An iconic French brand present in nearly 100
countries, Lacoste stands out for its unique know-how in each of it areas of
expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This
elegance guides all of its actions and its social and environmental
commitments.
Working at Lacoste is belonging to a community of
8,500 employees on the move to build the future. Committed to making equal
opportunities a reality and to revealing potential, the company brings together
talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by
passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre
and The Kooples ( http : / / mf-brands.com / ).
Essential
Job Responsibilities :
LEADERSHIP :
Lead
store team to drive sales through training and coaching.
Exemplify
your sporting spirit and create an outstanding service culture.
Provide
constant feedback and coaching to improve your team’s skills and sales results.
Identify
and recruit associates who are passionate about sales and customer service.
Develop
team members with leadership and other abilities for succession planning.
Effectively
train new team members on customer service, operations, performance, loss
prevention and all other Company policies.
goals for each team member for the achievement of Company KPI’s (
Manage
team member’s performance through regular evaluation
SELLING : Execute
plan to achieve and exceed Lacoste’s sales plans and profitability goals.
Utilize
reports and gather data to identify sales by units, gender, product placement,
visual presentation, stock levels, and window presentations.
Proactively
make suggestions based on analysis that will positively impact the business.
Ensure
maximum overall bottom line profitability by analyzing store P / L results and
identify opportunities for improvement.
measurable performance standards and goals based on Company’s expectations and
metrics.
CUSTOMER SERVICE : Create
an environment focused on the customer experience.
Ensure
that each team member is knowledgeable about the Lacoste lifestyle.
inventive and create additional business opportunities by ensuring that team
members focus on building their clientele.
Embrace
local community groups and mall management to generate PR opportunities that
showcase our Brand Vision and sporting spirit. This may include hosting special
events, sponsorships, participating in fashion shows and editorial placements
as directed and with the express approval of corporate management.
OPERATIONS : Plan
and manage payroll hours and schedule to meet business needs.
Control
expenses (including payroll) within planned budget.
Ensure
that Company standards are upheld in merchandising, visual presentations,
housekeeping and loss prevention.
Protect
store assets and inventory.
Manage
new receipts, transfers, markdowns, back stock and fill-ins.
Requirements / Qualifications :
least three to five years management experience in the apparel industry
depending upon the volume of the business) with a proven track record of
successfully managing a team.
Experience
in retail flagship and / or high volume and high visibility store.
Tenacious
desire to inspire others and lead a culture of customer service champions.
Expertise
in store operations.
Training,
interviewing, planning, organizational, and performance management skills.
Entrepreneurial
mindset with the ability to react to business trends and identify areas of
opportunity.
Technically
savvy
Audacious
attitude
Sporting
Spirit - must possess a competitive edge and drive to meet goals
Innovative
thinker that will drive our brand forward.
Core Values and Traits :
Play as One Team :
- Showing respect towards everyone
- Commitment for the team’s work and decisions
Play with Elegance :
Play by Daring :
take initiative
Play with Tenacity :
At Lacoste, we’re committed to building the best team we can. We hire for
potential and support every team member through each step of their career
development. Building a diverse, equitable, and inclusive space for our team to
think differently and push the status quo is incredibly important to us; and we
strive to use these guiding principles as the foundation for how we interact
with each other, how we build our business, and how we hold ourselves
accountable to our core values.
Equal Opportunity Employer :
At Lacoste, we’re
committed to providing equal opportunities (EEO) to all employees and
applicants for employment regardless of their race, color, religion, creed,
gender / sex, sexual orientation, gender identity and expression, national
origin, ancestry, citizenship status, age, disability, genetic information,
marital status, pregnancy, military status, veteran status, and / or any other
characteristic protected by applicable federal, state, and local laws.