Macys Shop Supervisor - Full Time

At the

crossroads of fashion and sport, Lacoste creates and liberates movement. Both

universal and timeless, the brand transcends cultures and generations,

elevating the crocodile as a rallying sign.

iconic French brand present in nearly 100 countries, Lacoste stands out for its

unique know-how in each of it areas of expertise, from garment factory to

omnichannel distribution.

Lacoste, elegance goes beyond style. This elegance guides all of its actions

and its social and environmental commitments.

Working

at Lacoste is belonging to a community of 8,500 employees on the move to build

the future. Committed to making equal opportunities a reality and to revealing

potential, the company brings together talents from all walks of life,

embracing their differences.

Lacoste

is one of the inspiring brands driven by passionate people within the MF Brands

Group, alongside Aigle, Gant, Tecnifibre and The Kooples ( http : / / mf-brands.com / ).

Essential Job Responsibilities :

• Provide a professional and excellent level of

customer service with existing and new customers.

business targets. Build new customer base to maximize sales. Retain

existing customers by providing by developing trust and strong client

relationships.

outreach and ward-robing skills.

order to achieve the overall corporate sales objectives.

associates.

with the Shop Manager; greet all customers in a professional, friendly,

and timely manner, including answering phones and directing customer

inquiries.

sales practices.

to the consumer.

customers by promptly clearing our merchandise and returning it to the

proper area of the selling floor

displayed.

e-learning modules and training with the SM or ASM in order to communicate

it to the customer.

and compliance procedures.

to company standards.

issues.

relations through leading and developing a quality shop team, and

communicate and partner with the Shop / Assistant Manager on coaching and

conflict resolution.

required.

opening and closing functions.

Core competencies and traits :

Sales and Goal Oriented

Must have the ability to maintain level of sales performance as determined by

Company goals.

Customer Service Oriented – Must be

skilled in working with clients and building ongoing relationships that will

result in increased sales.

Cooperation - Works well with other

people. Takes time to help customers and co-workers when required.

Adaptability / Resilience – Able to

perform a wide variety of tasks, often changing assignments on short notice.

Must be able to overcome obstacles and deal with customers in a fast-paced,

high-volume, and competitive environment.

Requirements / Qualifications :

minimum of 2 years sales experience in retail.

selling skills with an emphasis on client development.

communication skills required.

mindset with the ability to react to business trends and identify areas of

opportunity.

leadership and motivational skills as to effectively lead a team.

Spirit - must possess a competitive edge and drive to meet goals.

thinker that will drive our brand forward.

Core Values and Traits :

Play as One Team :

Showing

respect towards everyone

Commitment

for the team’s work and decisions

Play with Elegance : Striving

for excellence

Treating

others with fair play and humility

Play by Daring : Having

the courage to speak up, experiment and take initiative

explore new opportunities

Play with Tenacity : Constantly

seek continuous improvement

Learning

from our failures

At Lacoste, we’re committed to building the best

team we can. We hire for potential and support every team member through each

step of their career development. Building a diverse, equitable, and inclusive

space for our team to think differently and push the status quo is incredibly

important to us; and we strive to use these guiding principles as the

foundation for how we interact with each other, how we build our business, and

how we hold ourselves accountable to our core values.

Equal Opportunity Employer :

Lacoste, we’re committed to providing equal opportunities (EEO) to all

employees and applicants for employment regardless of their race, color,

religion, creed, gender / sex, sexual orientation, gender identity and

expression, national origin, ancestry, citizenship status, age, disability,

genetic information, marital status, pregnancy, military status, veteran

status, and / or any other characteristic protected by applicable federal, state,

and local laws.