What are the responsibilities and job description for the Host position at Lacroix at The Rittenhouse?
Come be a part of the #1 rated hotel in Pennsylvania!
Lacroix is hiring for a part or full time host
Opportunity: Host
Your primary duty as a host is to be the first point of contact between the guest and the restaurant, and always to represent the restaurant in the best possible light. The rest of your duties, which include but are not limited to answering the phone; greeting guests, seating guests; and maintaining the host stand, are all to be performed in light of that first directive. You must be on the guest’s side, acting as a host rather than a gatekeeper.
Potential Career Path
Full-time host or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor
Essential Job Functions
- Meet and greet guests as they arrive, offer choice of seating, escort to dining table and present menu.
- Answer email inquiries.
- compose and send end-of-shift recap emails.
- Answer the phones in a prompt and curteous manner and answer alll questions as well as take reservations in an accurate, efficient, and curteous manner.
- Maintain accurate seating chart of dining room throughout service.
- Assist as needed with administrative tasks as requested by managers and Host Supervisor.
- Receive records and make any necessary arrangements for reservations in the restaurant.
- Execute all host functions in accordance Lacroix policies and standards.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High school diploma or equivalent.
- Previous host experience or comparable customer service experience.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Salary : $15 - $17