Quality Documentation Specialist INTERNSHIP

Lactalis USA is currently seeking an intern to join our Corporate Quality team in Buffalo, NY.

Lactalis, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to nurturing the future by providing healthy and delicious dairy products that bring people together every day. We offer an enviable range of dairy brands including Galbani, President, Kraft Natural Cheese, Cracker Barrel, Black Diamond, Parmalat, Siggi's, and Stonyfield Organic in addition to several brands imported from our affiliates in Europe.

At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do. We are dedicated to building a safe, diverse, inclusive, and authentic workplace and we know that our candidates come from many different backgrounds, cultures, and experiences. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job posting, we still encourage you to apply and share with us your STORY, your PASSION, and your EXPERTISE! You may be just the perfect candidate for this or other roles within our company.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

From your PASSION to ours

The Quality Documentation Specialist Intern will have the responsibility to manage the documentation upload and update in LAG customers and suppliers' portals within the Quality Assurance Department. This department is responsible for the technical data for the many various dairy products manufactured by LAG division for the entire USA and as well as countries around the world. The Quality Documentation Specialist Intern will support a team of QA professionals with daily administrative tasks in the QA department. The internship is a full-time position for one year, and is based out of Buffalo, NY.

From your EXPERTISE to ours

Key responsibilities for this position include:

* Manage customers' portals as needed: Upload customer request such as 3rd party audit information, customer specific audits, customer specific letters, info such as code dates, packaging, case labels, nutritional info, ingredient listings, food safety documents, kosher / halal certificates, questionnaires, etc...

* Organize and validate with hierarchy the responses to customer special requests based on Q policies.

* Manage the data collection process with LAG suppliers to fulfill QA supplier policies in Lactalis Portal software.

* Assure that documentation collected and required by Lactalis QA policies is current and accurate.

* Ensure appropriate authorization is obtained for spec requests and facilitate the circulation of the prepared document for approval; make official spec readily available.

* Prepare progress reports for suppliers and customers upload data in the documentation portals.

From your STORY to ours

Qualified applicants will contribute the following:

Education

* In order to fill this position, the candidate should be either pursing a Bachelors or a recent college graduate with a Bachelor's Degree from an accredited college or university. Bachelor's degree in Public Relations, Communication, or Business. Other majors will be considered.

Skills/Abilities

* To perform this job successfully, an individual should have very strong computer skills, comfortable using Excel, Access and Word at a proficient level. Experience with AS400 is a plus.

* Must be very comfortable working with document management software systems and web-based portals (navigating sites, uploading documentation, populating questionnaires, etc.)

* Self-starter, able to track and manage own workload.

* Strong communication skills, and Project Coordination skills

* Have a basic understanding of quality management systems used in the food industry