Ladco Design Center | Account Executive

Company OverviewLadco Inc. is the largest luxury home furnishing company to the interior design trade in the U.S. With more than 60,000 sq ft of dedicated trade only showroom space, showcasing more than 100 top luxury vendors, Ladco is the “go-to” location to more than 1,500 Gulf Coast area designers. Ladco also provides free freight and storage in its 40,000 sqft warehouse. The warehouse is also used for back-up inventory, which allows the Company to sell product directly from the floor. The size of the showroom and warehouse allows Ladco to provide a concierge level of service not available anywhere in the U.S. With the motto of “Making Designers Lives Easier”, Ladco truly sets itself apart from other smaller trade showrooms. The company’s 56 years of success have come from its many repeat designer clients and reputation in the industry for delivering a level of service that exceeds client expectations. Ladco’s clients have come to know it as “one-stop-shop” for all their luxury home furnishing needs – check it out at Ladco Design Center.

Ladco is a highly collaborative, nimble, and rapidly growing business, where everyone in our company has the opportunity to have a direct impact on our future success. Depending on how you honestly answer the following questions, you may be that special someone we need to help take our Design Center to the next level.1. Are you self-motivated to create new opportunities and build strong relationships with existing and potential clients? Are you driven to be a great and responsive communicator?

2. Can you strike a balance between being a great listener and fully understanding a potential client’s challenges, and knowing when and how to offer up thought provoking and creative solutions?

3. Are you detail oriented with writing orders and following up with clients, giving them the confidence to use our services time and time again?

4. Do you have an insatiable level of curiosity – someone who shatters the status quo with creative and thought-provoking ideas for how we can grow the business? Do you constantly think of ways to stay “top of mind” with your customers?

5. Are you a passionate self-starter and someone that fosters teamwork and collaboration?If you answered

to these questions, then we have a lot to talk about!

Our Must HavesAs we look to hire for this critical role in our organization, we believe the following defines the competencies that are required of a high performing Account Executive and member of our team.Authenticity

Our clients expect us to be authentic, transparent and honest. Your ability to gain their trust and consistently act with integrity is a critical success factor.

Comfort with Ambiguity

In the design trade, there will always be a level of ambiguity with clients as they seek to find the optimal solution for their customers. As a result, you will need the confidence to help guide them in the selection process.

Emotional Intelligence

To be an effective Account Executive, you must handle each situation with a high degree of engagement and exceptional listening skills.

Presence

When participating in professional networking events or in one-on-one meetings, you must have a disposition that reassures others, invokes a high level of confidence and trust, and must serve as a champion of Ladco’s core beliefs and values.

Innovation

With a high degree of competition among the trade luxury showrooms, you must be willing to seek out and adopt innovative approaches to engaging and developing new relationships. Your ability to conceive of breakthrough engagement strategies that differentiate Ladco’s Design Center from its competition will be vital.

Essential Job Responsibilities1.

Lead by example and present a professional demeanor in the showroom when working with a client by being 100% focused on their needs and expectations.

Develop and nurture relationships with all clients to build trust and a level of comfort that makes Ladco their go-to source for luxury home furnishings.

Contribute to the overall success of the Design Center, by lending perspective and insights to other account executives and Ladco team members.

Mange and develop an active book of business, providing exceptional customer service prior to, during and after an order is placed.

Stay abreast of industry trends, market demands, and competitor activities to validate or modify our communication process to remain relevant and top of mind with our clients.

Collaborate on marketing initiatives to showcase our capabilities, create brand awareness, and stay top of mind with prospective clients.

Contribute to the culture of Ladco by being a great team member and collaborating with everyone in the company to foster growth and a fun environment.

Experience and Requirements1.

Minimum of 2 years in a similar role with a proven track record of sales and business development with a luxury furniture trade showroom or within the interior design industry.

A minimum of a bachelor’s degree required, with an emphasis in sales and marketing and / or interior design.

Demonstrated experience developing new relationships and trust with existing clients.

Proven track record of successfully meeting or exceeding sales goals and targets.

Exceptional interpersonal and communication skills - with a reputation of being fully prepared and being super responsive and having timely follow-up.

Strong attention to detail and ability to multi-task to meet a variety of client needs simultaneously.