What are the responsibilities and job description for the Veterinary Receptionist - Ladera Ranch, CA position at Ladera Ranch Animal Hospital?
Who we are
Ladera Ranch Animal Hospital is looking to add a full-time Veterinary Client Services Representative to our team. We are a busy six doctor hospital that utilizes low stress handling techniques for our patients.
Our Client Services Representatives are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service.
Daily responsibilities include:
- Managing multiple phone lines
- Client communication
- Booking appointments
- Greeting clients and patients
- Processing payments
- Ensuring that the reception area is clean and comfortable for clients.
We support growth within the organization for our employees and will help you achieve your goals. This is a great opportunity to join an outstanding practice and start or build your career in the veterinary field!
This is a full-time position with a flexible schedule, however, either Saturday or Sunday shifts may will be required. We offer a four-day a week, 9-hour shift workweek. A love of animals and a customer service background is a great fit for this position.
We take employee wellbeing seriously and offer competitive compensation and benefits including:
Financial Benefits:
- A flexible approach to compensation that will reflect your skillset and future performance
- $18 - $20 per hour (depending on experience)
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
Wellness Benefits:
- Health Insurance, including medical, dental, and vision
- Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits:
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits:
- Six paid holidays
- Employee Assistance Program
- Employee discount program
We look forward to hearing from you!
Diversity, equity, and inclusion are core values of Ladera Ranch Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Salary : $18 - $20