What are the responsibilities and job description for the Visitor Services Team Member – Seasonal position, part time position at Ladew Topiary Gardens, Inc.?
Ladew Gardens has openings for part time, weekends, evenings and special events visitor services team members. Individuals in this role will have the opportunity to work in the Admissions Building and the Gift Shop.
Primary Duties include:
- Greeting visitors, selling admissions, memberships and gift shop merchandise
- Processing and collecting payments from visitors including handling money, processing credit cards, making change and processing gift certificates
- Providing information for guests, including maps and other materials
- Comprehending Ladew membership levels and benefits and promoting membership sales
- Providing accurate and efficient cashiering skills
- Receiving and unpacking of inventory
- Additional duties as assigned
Benefits:
- Accrued Maryland Sick and Safe time
- Accrued vacation
- Paid holidays
- Gift shop and cafe discounts
- Free membership to Ladew Gardens
- 401(k) option
Qualifications:
- Must have strong presentation skills and outstanding customer service
- Must be computer literate
- Required availability for evenings, weekends and holidays
Working conditions
This job primarily operates in a public gardens environment that has both indoor and outdoor serving facilities for guests and may be subject to a variety of weather conditions. This role routinely uses computers, phones, photocopiers, filing cabinets and fax machines. This job is also requires to be within gardens, on the grounds of the property, and in areas that the public may not frequent.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Additionally, this position may be required to lift approximately 20 lbs.
Direct reports
This position has no direct reports
EEO Statement
Ladew Topiary Gardens is an Equal Opportunity Employer committed to hiring a diverse and talented workforce. We seek enthusiastic, friendly, knowledgeable, and experienced individuals to join our team and enhance our visitor experience.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
