What are the responsibilities and job description for the Tour Guide position at Ladgov Corporation?
Job Title: Tour Guide
Location: Glen Canyon Dam and Carl Hayden Visitors Center (CHVC), Glen Canyon National Recreation Area, Page, AZ
Schedule: Full-time, variable hours between 8:00 a.m. and 5:00 p.m. based on seasonal tour schedules. Closed on Thanksgiving, Christmas, and New Year’s Day.
Qualifications:
- Must be at least 18 years of age.
- Strong public speaking skills and the ability to effectively communicate and manage large groups.
- Knowledge of the local area’s geography, geology, and history is preferred.
Duties:
- Conduct guided tours of Glen Canyon Dam and Powerplant, providing educational and interpretive services to visitors.
- Operate the tour desk at CHVC, handling reservations, ticket sales, and customer inquiries.
- Collect and reconcile tour fees, and prepare financial reports and deposits as specified by Reclamation.
- Maintain high standards of professionalism and customer service, managing large groups and addressing any visitor concerns or emergencies.
- Ensure compliance with all safety protocols during tours, including security checks and the proper use and maintenance of tour equipment.
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